MerrellReviews of merrell.com

Worst shoes I ever had.. after no even 2 weeks a hole start forming on the side of the shoes. Ok, annoying but not biggie, then, some of the sole start coming apart and the water got stuck between the plastic layer of the shoes and the fabric And that was a nightmare. I'm on a hiking trip for a few weeks with broken shoes in the middle of nowhere, thank you Merrell. Oh and my boyfriend had the exact same issue with his shoes. We emailed the company they said that his were out of warranty but they will do a refund on my . Now it's been 3 weeks and still not a thing .. So disappointed 😞

I bought a pair of Alverstone Mid GTX Gore-Tex boots with Merrell soles in Chile mid Dec 22. They felt very comfortable immediately and I hiked a lot of Patagonia in them. I was very pleased with them and they proved to be very waterproof. Unfortunately when in New Zealand during April 23 one of the lower leather lace loops snapped, which was very disappointing. I contacted Merrell at rather than tell me I needed to return to the retailer in Chile, they rang me back, provided me with a list of shops nearby that I could go to and replace my boots for an equivalent product. Excellent worldwide customer service.

Great shoe. easy to put on and very comfortable to wear. I bought the hydro runners as they were on sale and I would buy another pair when more colours are on sale. Better than I thought for my feet. My feet feel like they can move and breathe. 💯❤️

I just thought I would leave a review in case it is helpful. I bought the Moab 3 Mid GTX Ladies Hiking Boots. To start with ,I was very ,very pleased ,they were really comfortable , they made my feet feel secure and boosted my walking ,they looked great as a bonus ,also ,apparently they also offered some waterproof protection as well. I was all set for the Moabs to be my 'go to' shoes/boots from now on. Two weeks in ,they've degraded rapidly ,the structured feel of them has deteriorated ,they've started to feel lumpy and shapeless ,like shapeless boats strapped to my feet ,it feels like my feet are now starting to slide around and as I place a step down my feet aren't secure in a good walking position. Also, these boots have started making a noise with each step ,I don't know how to explain it ...it's like the sole is loosened inside and now has some flex ,sort of flapping a bit ,like when you walk in a flip flop and it makes a noise each step ....this is after just two weeks!!! I am mystified as to why they are described as having any waterproof properties , they are not remotely waterproof and soak up any water like a sponge ,I would of been happy just to get a pair of non waterproof comfortable boots for doing walking that would last me for a while ,I thought of the waterproof protection as a bit of a bonus which meant I could stride out across a field of dew laden grass if needed. They are quite expensive and I thought I was paying more for a quality item.I'm exasperated nowadays trying to find any decent walking boots ,it seems like they are all suffering from the same quality issues nowadays. I've bought a replacement pair for £45 now ,and it won't matter so much if they start to degrade. I have vowed to myself that I am not going to spend more than £45 again for any walking boots or shoes. I've also started to keep a look out for any second hand shoes or boots which might be older models or older stock being sold off cheap. I'm not sure if anyone is making any decent boots any more and I don't want to get ripped off again!

Merrell shoes have a 30-30 warranty. 30 steps or 30 minutes. I had a spare pair in storage and the first day the sole started to separate Usually I get 3 months before the outer sole starts to fall off. I hike 3-4 times a week and they just are not durable for anything other than sho pping in the mall

The customer service for this company is the absolute worst. I was brand loyal to their hiking shoes. Not any more I will never bo business with Wolverine again. [incase you didn't know they own Merrell.] I honestly don't think I have ever experienced a company that could care less about their customers satisfaction. Stay away they are not worth the price.

In fairness I can see where some of the 1 star reviews come from, my trainers did start to break down after 5 months of use. However, on contacting them and showing them some pictures I was given a refund with no issues.

I have so many issues with theses Merell shoes, sneakers and boots. I have spent so much money thinking that these were the best of the best and realizing that these were the source of horrific knee, shin, ankle and leg pain. Ugh !!!