Jeni B.
non existent customer service
I love Merrell footwear but sadly their customer service reps are not helpful, they don't seem to care. My shoes were delayed through Fedex and I'm still waiting on them. I called Merrell for help - waited on the phone for ages and then they hung up on me, when I did finally get through the woman just didn't give a hoot basically. Said there was nothing she could do. Appalling.


