Merrell is an American footwear company founded by Clark Matis, Randy Merrell, and John Schweizer in 1981 as a maker of high-performance hiking boots.
Merrell (merrell.com) has 810 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Clothing & Underwear · Freeland, Michigan
Excellent
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810 approved reviews, newest moderated first
Jean-pierre P.
Simplement en me faisant parvenir la commande. impossible à joindre,sûrement pas le hasard!!! W1089250075 du 27 septembre 25 1ZE62W216830 Des infos erronées UPS sûrement assez fantaisiste !! En fait colis récupéré par hasard . En buvant mon café quotidien : " Tu viens chercher ton colis?" Surprise agréable dans avis . C'est ma deuxième paire et celle ci me semble de bien moins bonne qualité
carlton B.
Most expensive trainers I have ever bought. Walked regularly through fields and dry mud trails from Spring to Autumn 2025 (UK). They have been very comfortable and supportive. These are more for dry arid climates - NOT for wet or damp days in the countryside.
Tim H.
Shoes are good but the communications with merrell are terrible, I bought size 9 but they were to tight, asked to chsnge the to 9.5. The only way was to return the reorder a larger size! Took weeks, any company that uses EVRI needs to change to another service, they are the worst!!
Mr Jp T.
As former firefighter, warm, waterproof, light in weight, boots are not so easy to find at an affordable price in 2025. Of all the boots I've tried, one boot wins on all counts: Merrell 'BELUGA' MOAB 3 MID GTX Gortex. I bought mine at Taunton Leisure, a special offer £125. This is the second pair I've bought and used for over seven years. Merrell should get an award for this model. Firefighters out there, when off duty, these are tops. Thanks.
Robert S.
I inadvertently made a repeat order of the same item on the Merrell website - there appears to be no way to cancel it - the order reference is not recognised when I search order status, the live chat does not work, the UK helpline is dead and I am awaiting a reply to my email
Kay D.
II bought shoes from Merrell for many years. My last purchase, which arrived today, was marked size six on the box, but the shoes were actually size 7. Merell doesn't send shoes in boxes outside of a shoe box. They say that returns are free, which is a lie. I had to pay $6.95 for a box. I had to pay for their mistake.I changed my return from exchange to a refund. I will never repurchase Merrell again. Customer service said they don't refund the charge for returns, I was told when I called.
Nat D.
I bought my Merrels 5 months ago, I used them for some time before a 500miles (800km) hike going from the south on france to Santiago de Compostela (spain), I have done the whole Camino de Santiago with these Merrels and Im honeslty AMAZED. They went through all sorts, they were super comfy and they still look wonderful after those 500miles crossing a whole country. Absolutely amazing they are.
CHab
I have a pair of Ladies Kahuna III walking sandals and the black trim at the back of the sandals has split on both side on both shoes. This is the second pair of this make and style I have had, the soles split on the first pair. I am looking to replace, but not with another pair of Merrills.