Merit AdministrationUSA's Top Service Contract Claims Administration Company
Merit Administration (meritadministration.com) has 214 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Insurance · Eureka, Missouri
Excellent
Insurance · Kansas City, Missouri
Excellent
Insurance · Blue Springs, Missouri
Excellent
Insurance · Kansas City, Missouri
Excellent
214 approved reviews, newest moderated first
MARIA H.
Unfortunately I did not have a good experience and to cancel the subscription was painful.
Response from Merit AdministrationOct 5, 2026
Hi, Maria. We always aim to provide positive experiences at all times. Is there anything we can do to make it better? Please send us an email at [email protected], and we will be in touch
MONICA S.
I just don't understand why is it taking so long to long to get a measly $25 refund for a tire repair. So far all I have been getting is the run around about my money. This company was recommended thru the dealership where I purchased my car. I advise you to pick another company because this one holds on to your money owed back to you😮 If I could have gave them a 0* I would have! Believe it!!!
Response from Merit AdministrationOct 1, 2026
Hi, Monica Smith. We're very sorry to hear about your less than satisfactory experience. It's important for us to meet and exceed our customer’s expectations. Please share more about your experience at [email protected] so we can address your concerns directly.
mdavis
Excellent service from Carly Carver-Claims Adjuster. Exceeded all expectations !!! Thank you Michael Davis
Response from Merit AdministrationSep 25, 2026
Hi, Michael. We’re happy to hear that our team provided you with excellent service. We’ll make sure that they receive your feedback. We’re sure it will make their day!
Mary C.
Had a problem with paper work but it worked out well other then that every thing was good thank you
Response from Merit AdministrationSep 25, 2026
We really appreciate your business and helping to share the word about us.
BOBBY W.
The process was very easy.
Response from Merit AdministrationSep 23, 2026
We’re glad to hear you had a great experience with our team!
PAUL S.
Good communication from the company.
Response from Merit AdministrationSep 23, 2026
We really appreciate your business and helping to share the word about us.
DOUGLAS B.
Kyle was great. Process took a little long. Thank you for the service.
Response from Merit AdministrationSep 23, 2026
Hi, Douglas. We’re happy to hear that our team provided you with excellent service. We’ll make sure that they receive your feedback. We’re sure it will make their day!
Rosemarie D.
Overall, demerit experience was very seamless and easy if it wasn’t for my representative at the dealership, it would’ve been much more difficult. It took a bit more time to expedite since my claim required and inspection that was on site at the dealership that will be working on the car that extended the time that I needed a rental. I was very appreciative that all of the labor on the repair and replacement of parts was covered 100%. I did anticipate that the parts that was nominal charges compared to the labor would have been covered 100% as well but they were not. I was happy to have the $100 deductible but once again the parts portion was $333 out-of-pocket that was not expected. I will be submitting my Car Rental statement to get a reimbursement for the rental. I hope that process goes just as smoothly thank you , Rose Drygala.
Response from Merit AdministrationSep 17, 2026
Hello, Rosemarie. We're so happy to hear that we were able to provide the top-notch service that you deserve. We're here if you need anything else!