MeowtelReviews of meowtel.com

I had an amazing experience with MEOWTEL. My email was responded to quickly and to my complete satisfaction. My cat sitter is a phenomenal person.

I am a Meowtel Cats sitter. I have been for almost 2 years. Those of you complaining about the refund policy. Let me set your straight. You’re using the wrong cat sitter. The cat sitter is allowed to waive that cancellation policy. I myself have never kept anyone’s money before during or the last visit of a reservation. If the clients plans change, I give them, Meowtel, full instruction to give them a full refund. So you need to find yourself a new Meowtel cat sitter.

Excellent first experience with Meowtel. The cat sitter was prompt to reply to my messages, sent daily texts and photos and was great with the cats. Even the shy one, who usually hides, came out to meet her during the "meet & greet". Very reassuring to know the cats were in good hands. Will definitely use Meowtel again when needed.

Meowtel does not pay their cat sitters. They charge the clients, pocket the money and then do not pay the sitter. Maybe they refund the cat owner so they are getting free labor but I suspect the clients are getting screwed too. But they give the sitter no explanation other than they were not able to show proof that they were actually there and of course the usual BS about "violating their terms of service" and adding some cute cat lingo that isn't so cute after they exploit your labor. I was told after the sit I was going to have to show date and timestamps to get paid anything at all. If this is a requirement then they need to have a punch in time clock on their app. But who the hell is going to tolerate that? I took pictures of the cat on a regular basis and was texting with the owner. The owner had a camera set up in their house but it was the owner's option I guess to never share the footage which would have certainly proved I was there. I don't see how this business is going to survive when they treat people the way they do.

I have never left the care of my kitties with anyone other than family members. Some think it is crazy to worry about pets when you have to be way a day or a week. I am there for them everyday and they have things they count on from us everyday. Meowtel hires trustworthy pet lovers you can count on to ensure your pets are cared for as if you were there.

Their customer service is HORRIBLE. I had to cancel our request to have a sitter watch our cat while on vacation. Meowtel charged my credit card SIX WEEKS before the service was even needed, and then they didn’t refund my credit card when I canceled the request. I’ve never heard of taking a payment WEEKS before the service was completed. We were planning to go on vacation on July 27th, and Meowtel had already charged my credit card for the service on June 16th! I had to file a dispute with my credit. card company to get my refund. My credit card company said Meowtel wasn’t even in the process of sending the refund. I’ll never use them again. Pro tip, get a cat feeder instead of using Meowtel, it will save you a TON!

I've never had a sitter that was paid for a 44 minute visit stay for 45 minutes. I travel a lot and work crazy hours while away 20-40 hour days. I'm often not able to review the footage until after their "agreement" window and had to pay for services not rendered. Have also had negative reviews rejected. The site does not seem to stand behind their customers and their pets as much as their sitters... i wish there was a better site

Ron of Sebastian pet sat our three felines for five days and did an outstanding job. He sent pictures of our trio, Jerry, Lexi, and Dungaree playing with him. He arrived in the morning to feed and clean up before 10:00 AM. Ron is a cat lover and recommend him highly to care for your felines.