pawshake.comReviews of pawshake.com

Prestation et rapport qualité / prix tout à fait correct

La mia esperienza con pawshake è stata molto positiva. Per esigenze famigliari devo assentarmi ogni mese per una settimana circa e stava diventando un problema per la gestione della mia gattina. Ho provato pawshake su suggerimento di mia figlia che lo usa a Milano ed è stata una rivelazione! Intanto è un'organizzazione che mi lascia molto tranquilla rispetto al fatto di lasciare le chiavi di casa a degli sconosciuti. E non è poco. Poi ho sempre trovato qualcuno anche all'ultimo e sempre persone che non considerano il pet sitting solo un'attività ma qualcosa che fanno per passione. Persone che hanno capito me e il mio gatto. L'app è stata utilissima e molto facile da usare. Le comunicazioni immediate. Il servizio offerto mi ha sempre lasciata tranquilla e serena. Pawshake mi è sempre sembrata un'organizzazione seria e attenta e non mi ha mai delusa. Assolutamente da consigliare.

Time for a swap We had a much better response and engagement rate from users of this company than the alternative we usually use. I don't know why I hesitated so much before swapping platforms !

booked a sitter through pawshake for my dog and she sent photos daily, was easy to set up

Thank you to Pawshake for making a way for our pet to be taken care of in an inhome service rather than a cold concrete floor at a dog kennel. Great service & insurance of safety as well.

J'ai réservé une petsitter sur Pawshake pour mon chat pendant une semaine de vacances, elle m'envoyait des photos et des nouvelles tous les soirs. La réservation et le paiement se sont faits en quelques minutes et je repasserai par eux.

After a 5 star track record as a sitter, and a wonderful relationship with my customers and the platform, I found myself deactivated. Pawshake clearly flagged the word “Tikkie”, which I understand. But, what Pawshake does not seem to care about, is that it was the CUSTOMER who wrote this message, not me as a sitter. The customer booked the wrong service, and suggested they pay the difference in Tikkie. We did NOT agree to this. And one can see, that the booking was remade, with the correct service, and confirmed through the platform, and received a 5 star review. It was at this point we were deactivated. The slightly funny thing is, to me, the messages were in Italian, so, I assume there was not even the time or care to translate and understand the situation, before deactivating a loyal sitter’s account. The worst part for me is the complete silence from “customer support” in this matter- as soon as I replied to their accusation of avoiding the platform fee (let me say it again- the booking went through the platform, and since it was corrected to dog boarding instead of doggy daycare, they got an even bigger chunk thanks to my insistence that the customer rebook it…) as soon as I pointed this out, I never heard from them again. I’m not even sure if that’s allowed. I’m extremely disappointed. It’s been over a month, where the income I depend on has been taken from me. I have always played by the rules- this is wrong and people should be aware.

Leider reine Zeitverschwendung. Etliche Leute kontaktiert alle haben eine Ausrede auf Lager und keine Zeit.Warum ist es nicht verpflichtend als Tiersitter seinen Kalender aktuell zu halten?