John R.
Fantastic customer service.
I inadvertently ordered the wrong sized garment. I contacted Menvault and told them of my error, they replied within 12 hours and offered me a replacement pair only requesting that I paid for the postage and not the replacement. Michael was most helpful to me, I am exceedingly grateful to him and Menvault for their outstandingly good customer service - which clearly differentiates this company from many others, well done.
Response from MenvaultJan 30, 2026
Hey John, Thanks for the wonderful review! Really glad to hear Michael could sort out the sizing issue so quickly for you. We always try to make things right when mistakes happen, and it's great to hear our approach made a difference. Your kind words about our customer service mean a lot to the whole team. Thanks for choosing Menvault! Ben - Customer Satisfaction Manager Menvault