Mark T.
Waste of money
I bought 2 pairs of these, I only wanted one pair just to give them a try but you can’t buy one pair, I tried them they are the most uncomfortable underwear I’ve ever worn, they feel like you are wearing a nappy. I asked for my money back as they are supposed to feel like normal underwear which they most definitely do not, I have to send the unused pair to USA from Australia at my expense to get a refund on that pair, as for the pair I tried well that’s just bad luck for me apparently. Don’t buy them, not worth the money and the money back guarantee may as well not exist.
Response from MenvaultJul 21, 2026
Hi Mark, Thank you for your feedback, and I'm sorry these weren't the right fit for you. For some context: you let us know the briefs had more padding than you were after, and you were able to return them. Our All-Day Protection is built specifically for light to moderate leakage, so it does have more structure than regular underwear. For anyone needing less protection, our Light Protection version is a slimmer alternative that feels much closer to a regular pair, and we'd raised that as an option along the way. On the return address: we're a proud US-based brand with a US warehouse, so returns come to us there. That's always been clearly set out in our published return policy. Your order is now on its way to our warehouse, and your refund will be processed as soon as it reaches us. We wish you all the best, Mark. Ben, Customer Satisfaction Manager Menvault