Joli B.
Was that even a real doctor
Was that even a real doctor? I spoke to a “Dr” for one entire minute. Yes, 60 seconds, and part of that was spent with him trying to get off the line. He came across cold, and did not want to discuss my symptoms, did not ask me ANY questions. Just instantly prescribed me a medication with no details at all. I had to actually stop him from hanging up to ask the only question I could squeeze in. It didn’t feel good, or comforting. Did I even get the right medicine? Who knows. And I did call and tell someone, who just said “sorry you had a bad experience”. Too bad in life sorry isn’t an action. I want to say I had a good experience, but I did not. A dr should at least let you describe your symptoms to make sure your getting the right care. What a bummer.
Response from MeMDAug 20, 2020
Hello Joli, We appreciate you taking the time to voice your concerns about the service you received. We aim to consistently deliver a top-notch patient experience while providing a service to speak with a board-certified medical professional in the comfort of your own home. Given the opportunity, we'd like to review your case. Please email us at [email protected] so a manager can follow-up with you. Thank you, we look forward to hearing from you.