MeMDReviews of memd.me

Teledoc's a waste of time. We use these services because we want to avoid the trip to the doctor, are perhaps even unable to make a trip to the doctor - due to disability, mobility issues, whatever - and then they refuse to prescribe meds or antibiotics anyway. So you call them because you're ill and feel you need antibiotics, but they're saying, well, if you're that ill, you should really see a doctor... for chest xrays and blood work, etc. They charge virtually the same - like $475 for a ten minute phone conversation - and they won't even write a $10 script for you? that might, ultimately, save you a trip to the hospital. It's just a sham. Cause you usually end up making a trip to the doctor anyway. In which case your insurance co. is doubly charged.

I am 55 years old and I know when I have strep throat. I have raised my own children and I run a child care center for over 30 years and I know strep when I see it. I called today after fever, major head ache, pus pockets, swollen tonsils and lymph nodes, horrible breath and pain all over!! The call a doc say I only have two out of 5 so they can not give me medication. I just spent $25 to be told it could be allergies.... I know the difference and I am not going to wait another day and pay $25 again to get meds I should of got today! What a scam... I wish walmart had never taking over MeMD because they DO NOT LISTEN to the caller or understand when you work with kids in a child care center and strep is going around......it is contagious and adults that are caregivers.... catch it

Big waste of time and money. Go to Quick Care was her anwser. Get test for covid then I can prescribe something for you. Thank you for nothing. SCAM.

This is an awful service!! I scheduled an appointment and had a mediocre meeting. Called for a follow up and the doctor never showed up to the appointment. When I called to inquire why, I was told she had an emergency. She couldn’t reschedule for 2 weeks. Rebooked for that appointment and she had another “emergency” and canceled the day before the appointment. She was supposedly leaving the country and wasn’t available for 10 more days. Every time I call to schedule a new doctor, I spend over an hour on the phone or am promise a call back within 48 hours. Which has never happened after more than 5 calls. We get this service through our insurance, but even free isn’t worth the headache it causes. This is the worst run business I have ever seen!

I was excited about this service - until it came time to use it. My son had pink eye, got my account setup…. Time for a visit but you HAVE to send a photo to see a doc and for the next 4 hours I tried via text, email, multiple times. Thy were not getting it. I finally have up. Why do you have to have a photo to get a visit, just does not make sense to me!!!!!! I’ll be canceling this “benefit” asap.

I asked for a video visit, I got a very short phone call over an hour later. I described my symptoms of a throat infection, I got take zyrtec. I was told by the doctor he would call in for cough medicine, I got nothing called in. I asked for help with getting antibiotics before Hurricane Nicole shut down the pharmacy, I got "hunker down". I called back to ask someone else for help, that was 8hrs ago and still no return call from their callback service. I can't get back my time, I should get back my money.

Worst experience ever. It's been over a month and I am still trying to get an appointment set up. They have charged my card after they couldn't figure out how to use my insurance... Allstate/Cigna??? They canceled an appointment without me knowing. They only have availability a week or more out. You have to call to set up an appointment. The portal is no longer letting me see appointments (forever loading... for the past week)

My experience with MeMD was horrible. I have a subscription with a company that uses MeMD as the provider platform. I have the Primary Care PCP service, Urgent care and therapist included. I scheduled appointments online with the PCP and had been rescheduled on multiple times. I scheduled the appointment online and then I would get a call from the care coordinator that the provider is not available that day and need to reschedule the appt or I had to contact MeMD myself to say that the provider never contacted me on the scheduled visit day. I have had appts with the therapist and they have had trouble with the MeMD system and the coordinator had to call me to connect me to the therapist after the scheduled time. I had issues connecting with a provider and I was told that if I didn't call MeMD back within the 5 minute mark that I would be charged a $50 no show fee. I have called MeMD and you call into the number and have to wait for a representative to answer the call and then wait for them to pull up your information and then transfer your call to a care coordinator and sometimes this can take longer than 5 minutes at that point they already have your $50 and mark you as a no show. Long story short their system for taking customer calls is outdated and their scheduling system is the pits any I would not recommend their service to anyone.