Collin
I have used the service many prior…
I have used the service many prior times and have loved it. This most recent time, everything seemed similar until I go to the pharmacy and received a whopping 2 day script (4 pills), where I have always got a small immediate prescription but then a maintenance prescription as well. I told the physician this on the phone and thought everything was a go as I told him what I had previously been prescribed and I’m sure he was looking at my chart. So, I’m disappointed about the consistency and the fact that I paid the money to get a script for 4 pills and it didn’t even heal my condition. I’ll just go to a local Doctor from now on unfortunately.
Response from MeMDJan 8, 2019
Hi Collin, thanks for writing! We're sorry that the quantity of medication prescribed was not what you had expected. MeMD does not guarantee that medication, including specific requested dosage/quantity, will be prescribed by the treating Medical Provider as they may determine medication is not medically necessary and/or is in violation of MeMD's Prescription Policy. To learn more about MeMD's Prescription Policy, please visit us on our website at: https://www.memd.net/prescription-policy We understand your disappointment, and apologize for any inconvenience this may have caused. If you have any questions or would like to discuss your experience further, please send us an email at [email protected] so that a manager may further assist you. Thank you!