MemberPress Reviews | Read Customer Reviews of memberpress.com

MemberPress Reviews | Read Customer Reviews of memberpress.com

MemberPress reviews

532 approved reviews, newest moderated first

Bonnie H.
Jul 10, 2026
MemberPress customer care is amazing…
MemberPress customer care is amazing and they respond within 24 hours. I am thankful for their attentive assistance!
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Claude F.
Jul 9, 2026
Great membership platform
Just started using MemberPress subscription. Love the platform. Tutorials are easy to follow. Customer service has been great too. Working on my first course already. Thank you.
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Will G.
Jul 8, 2026
Overall MemberPress is a good experience.
Overall MemberPress has been a good experience. There are times where it is overly cumbersome and requires some research to find the right automation fit with other plugins and applications, but its never more than a minor annoyance and certianly isn't obstructive to the work.
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Kara N.
Jul 8, 2026
Memberpress has disgusting subscription…
Memberpress has disgusting subscription policies. I emailed them within 24 hours of them charging my card - and while they talk about a grace policy in other reviews, they refuse to do the refund. I'm speaking with my bank and I will never recommend this horrible company.
Response from MemberPressJul 9, 2026
Hi Kara, Thanks for sharing your experience here. It helps us improve and it helps others who may be considering MemberPress. Your experience was concerning to me because it didn't seem to align with our internal policies and our 14 day refund guarantee. You're right that we get a lot of love for that 14 day "grace period." So, I looked into your case personally to understand what went wrong. When I did, I was happy to see that you actually did get a full refund issued from our team several hours before publishing this review. Our system indicated that you saw the refund notice as well. So, when you speak with your bank, they should be able to see the refund on their end as well. For clarity, our 14 day refund guarantee applies to the initial sign up. In your case, this was a renewal payment for our software which was activated on your website. So, perhaps that's where the misunderstanding stems from. I was sad to learn that your website isn't live anymore. I wish you well, and thank you for your feedback here. All the best, Curt
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Tim S.
Jun 29, 2026
Great support at MemberPress
Great support at MemberPress. First class program!
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Rodger
Jun 26, 2026
I have been using MemberPress for… about 8 Years
There have rarely been any issues, but when there have been, the support team is fast and helpful. This time, I have had several issues, many of which were conflicts, mainly with other plugins. Sam was relentless in fixing them, even on a Friday afternoon, so I didn't have to put my site in maintenance mode over the weekend. I remembered that a few years ago, Sam was caring and helpful.
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Rescued By T.
Jun 17, 2026
Sam's the man!
Sam in support is incredible. I'm serious that I wouldn't have stuck with MP if it weren't for his incredible support helping me navigate tech issues that were above my head. He's gone above and beyond helping me migrate from LearnDash to MemberPress and assisting with the Divi formatting issues and coding problems I was having. There is absolutely no way I could have gotten to where I am setting all this up without his assistance. I haven't launched yet but he's been helping me through the four months that I've been working on this and it's been invaluable. I hope Memberpress knows what a valuable gem he is to the company!
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Rasheed I.
Jun 15, 2026
Excellent tech support
I am still in the 14-day trial period, but so far I like what I see. Their support team is excellent. I worked with Euler Arthur who was very knowledgeable, friendly, and solved my issue. I hope all of their support reps are like Euler and that I wasn't just lucky to get the best on the team! I would highly recommend MemberPress.
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