Blayne C.
Backbone of my membership site
Backbone of my membership site. Simple. Just works.

The “All-In-One” Membership Plugin for WordPress. MemberPress is the complete membership solution for WordPress, combining content protection, digital product sales, and flexible subscription management in a single, easy-to-use plugin. With secure payment processing, advanced access controls, and ClubSuite built-in, MemberPress also helps you create thriving member communities—complete with groups, conversations, and private spaces designed to boost engagement and build long-term loyalty.
MemberPress (memberpress.com) has 532 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Blayne C.
Backbone of my membership site. Simple. Just works.
R!k S.
If there were zero stars as an option, I would give Memberpress that rating. They're a sham! In their documentation, they say they will give you a full-14-day money-back guarantee - but in reality, you'll never get your money back because they use delay tactics to answer any of your questions. Most times, it took us 4 days to get a response. Just 4 questions will have you go beyond the refund limit of 14 days. Memberpress is a dud and almost cost us AUD$700 when the price was exchanged from Australian dollars to US dollars. It was an expensive lesson. What's worse, we researched the hell out of them before starting - but you can only rely on their word - which was full of fraudulent lies.
Response from MemberPressJul 3, 2020
Dear Mr. Schnabel, First, thank you very much for sharing your review and thoughts with us and the Trustpilot community. As difficult as it can be to receive negative feedback, we appreciate the power it has to help us deliver a better product and customer experience. We trust that the refund you’ve received as well as the feedback provided by our support team have left you feeling more positive about your experience with MemberPress. We do truly appreciate you and look forward with hope that you will choose MemberPress for your membership site needs in the future. All the best to you and yours, MemberPress Customer Relations
Nathan S.
MemberPress bills itself as The “All-In-One” Membership Plugin for WordPress MemberPress will help you build astounding WordPress membership sites, accept credit cards securely, control who sees your content and sell digital downloads ... all without the difficult setup. This statement comes off of the MemberPress front page. Other things they said they offered with the membership we bought: * Advanced Paywall Options * Full Subscription Management * Full Transaction Management Here's the reality. * Poorly written tutorials that were difficult to follow * Poor support. Sometimes I had to wait for 4 days to get a response. * The software was not easy to use. * They have several options for credit cards, PayPal (3 options), Stripe and pay by check. *The reality.* None of the PayPal integrations worked. I spent 10 hours going back and forth with PayPal and MemberPress and all of the integrations failed. * I installed Stripe and according to the software, the installation was perfect. The first and only time it was used, it failed. * The affiliate program was not automated, as we were led to believe. The manual setup was a deal breaker. * When we asked for a refund, despite all of the problems, they stated that we went outside of the refund time and refused to refund the money. +++ In my opinion, this is fraud. Whatever you do, don't buy this software. The company IS NOT trustworthy.
Response from MemberPressJul 3, 2020
Dear Mr. Segal, While we will always find it difficult to receive negative feedback, we consider it an opportunity to grow as a company and improve our product and services. So, we offer our sincere thanks to you for providing us and the Trustpilot community with your honest thoughts and concerns. We hope that the correspondence you received from our support team has helped to clear up any confusion around the product’s features and benefits. We also hope the refund for your purchase has resolved any negative feelings you may have had in regard to your experience with MemberPress. We do hope for the opportunity to serve your membership website needs in the future. Thank you, again, for your feedback. MemberPress Customer Relations
Jake
We've used Memberpress since day one and we can easily manage 1000's of members on our website without any problems.