Bernard
I think the annual fee is excessive
I think the annual fee is excessive. The communication to resolve my issue was not satisfactory as it appeared my question was not read leading to a delayed resolution
Response from MemberPressOct 27, 2022
Hi Bernard, Thank you for taking the time to leave your review. Our annual fee is a reflection of our very successful product and the continuous work we put into it in order to make it the best tool for our customers. As for your experience with our Support, in some cases, it does take extra time to research the problem and collaborate with other team members to come up with a clear solution. It looks like that may have happened here, but that was how we were able to find a solution. We hope you are well on your way now. Best of luck with your business!




