Sam M.
Customer service is A+
Customer service is A+. FedEx "delivered" my product but I was unable to find it so they quickly sent me a new one with a different shipping company

Founded in 2009, MelodySusie is dedicated to enhancing the nail art experience with a perfect mix of quality and artistry. We integrate fashion, professionalism, health, and environmental consciousness into our products.Today, MelodySusie is a global leader in the nail industry, offering an extensive range of high-quality nail products tailored for diverse users. We are committed to providing the ultimate nail solution to our users and setting new standards in the nail industry.
MelodySusie (melodysusie.com) has 268 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent

Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent

Cosmetics & Makeup · San Francisco, California
Excellent
268 approved reviews, newest moderated first
Sam M.
Customer service is A+. FedEx "delivered" my product but I was unable to find it so they quickly sent me a new one with a different shipping company
ELVIA O.
I am a self taught nail tech, I started back in May,2022 when I purchased my first drill! Melody Susie had a great sale going on. I had done my research and saw this was a great product especially for starters! It just recently went bad for me, I reached out to the customer care and they helped me so promptly and I was able to get my replacement WITHING 2 DAYS! I'm so in love w my drill and this amazing team!! 👏
Shanice B.
Truly amazing experience Csr was extremely polite and helpful. Received replacement for product within 2 days!!
Alice T.
There was a problem with my product, the customer service response was fast, and the new product was received very quickly
Phyllis
I have been using Melody Susie products for over a year now and love the quality always. I own 3 of their nail drills and it’s the best I’ve ever used.
R. R.
I Purchased a nail drill a little over six months ago and took it out to use it for the first time and the handpiece was defective. I reached out to the company and they responded quickly and were eager to help me fix the problem. They sent me a new handpiece for my nail drill and it works perfect 👍🏽. Thanks so much
Mrs Julie P.
I have an ekectric file and it went wro f unfortunately. I contacted customer services and they doryed it straight away and got a replacement to me in about e days. I would recommend their e-file it is lightweight and easy to use. The customer services is the best j have cone across so helpful and no messing you around just sorted it out. Highly reco MelodySusie products 😀
Alexandras F.
I won a customer service survey and the prize was a Atena Cordless Rechargeable Nail Drill 28,000 RPM The drill works great And customer service was amazing so kind I highly recommend MelodySusie for all your nail tech needs