MelodySusieReviews of melodysusie.com

Fantastic products and great customer service. There was a mistake with my order but they corrected it right away when I reached out. Love MS!

Bought a drill and although the hand piece started messing up immediately after I bought it the customer service team immediately took action and sent me a new one. This has been a great experience and I’m definitely buying more products. Not to mention the efile has a 15 month warranty. No other brands that I have used have this good if a warranty.

I bought an orange push button file. The button was stiff and unclear when used, I had to use force every time I opened it, the machine ran very smoothly but after a few months it stopped halfway. I contacted the company to request a repair and surprisingly the company sent me a new replacement machine, a perfect machine with buttons that have clear steps and are very easy to use. I am really grateful for the care and quick handling of the company's team. I boldly rate a very reputable sales company, always caring and protecting the customer's choice. You should buy here.

I received an order with a lamp that wasn’t quite working right and I reached out to customer service who quickly responded and told me they would send me a replacement asap! Customer service was wonderful and I would recommend anyone to buy from this company. Additionally I have bought previous lamps, drills and bits from this company and have had a good experience each time.

Such great customer service !! So helpful and resolved my problem immediately. ❤️

Awesome customer service! I had an issue with my nail drill and they diagnosed the issue and sent a replacement part. Replacement arrived quickly and fixed the issue.

I had a problem with my nail drill and they were able to diagnose the problem and send a replacement part SO FAST. They were so great to work with.

The e-file is the best I ever had, and despite the faulty lamp that first arrived, this is a 5* experience, because of the professionalism of the Customer Service. New lamp has been shipped with no delays, and I could not be happier, many companies could / should take notes from MelodySusie. Thank you guys, you have another loyal customer.