Melaleuca is an upstanding company. The products work great. Customer Service is top notch. If anyone has issues with getting products "not" ordered, I highly suggest you look at the return and cancellation policies. I have cancelled and re-joined with NO issues and not billed for anything. Some of you people like to complain just to hear yourself complain. To the one who complained about "political" stuff...well, the company wants to continue to operate. If the liberal left Dems have their way...no one will be able to have a home business. It's about FREEDOM plain and simple.
SP
Sunita P.
I am a preferred member
I am a preferred member. I got my first order delivered and I loved it. Again I have ordered my second one today which is a core Nutrition and a fitness pack. Also I purchased the protein bars and drinks worth $57, which i purchased from my accumulated points.
I am very happy with the cleaning products.
I ha e heard very good compliments in the make up, I am really waiting to buy it in my next month's purchase. Hopefully I will never switch to any other chemically formulated products.
GT
Georgina T.
No accountability or responsibility
The cleaning products are quite good, but the business does not take accountability, nor care about customer satisfaction. It is a for profit business. They need to improve their ethics and learn how to improve customer loyalty. All this business is concerned with is the bottom line. Putting customer satisfaction higher on its list would be a good thing. Management never takes the time to treat customers fairly. As a business they take zero accountability when mistakes are made in the ordering process. I won’t be going back. We will take our business elsewhere to a company that actually listens and cares about their clients.
JE
Jen E.
I am member in this company until…
I was a member of this company until today, and after my experience, I decided to cancel my membership.
I was charged for products that I did not personally select or intend to order. When I contacted the company, I was told that because I had not made a purchase that month, an order was processed under their membership/back-order policy and my credit card on file was charged.
What made the situation even more frustrating was trying to get help. I was placed on hold for approximately 52 minutes before I was finally able to speak with a representative. Unfortunately, the representative wasn’t very helpful either. I was told that if I didn’t want the products that had been sent to me, I would have to pay the return shipping myself.
That was extremely frustrating. I could not understand why I should have to spend additional money returning products that I did not personally choose to order in the first place.
Canceling the membership was another frustrating process. I was told I needed to complete a cancellation form, sign it, and then submit it by mail, email, or fax. In this day and age, I believe canceling a membership should be much simpler.
My advice to anyone considering Melaleuca is to carefully read and fully understand the membership and monthly purchasing requirements before signing up, especially what can happen if you don’t place an order for the month.
Based on my personal experience, I would not recommend this membership. I would rather purchase the products I actually need, when I need them, from Amazon or another retailer without dealing with monthly purchasing requirements.
This experience was stressful, time-consuming, and disappointing. I’m sharing this review so others can make an informed decision before signing up.
HG
Harold G.
The products are greenwashed
The products are greenwashed. They are just as toxic as anything else you’d buy at the store. You don’t save money either, unless you have a large family and plan on using at least $150 worth of their garbage products a month. It’s really a stressful process and the videos are beyond cheesy and phony . When i asked my rep about the quality of the products, she sent me some bs info from the company website.
LU
LucyS.
I have been a preferred customer since…
I have been a preferred customer since 2019 and my experience has been good overall. When selecting a shopping club like Melaleuca, I check for 2 major things: products I enjoy and customer service experience. My most favorite products are the cleaning products which are safer and natural, the Sei Bella skin care line which most products are vegan and paraben free, gluten free, and the supplements like the Peak Performance Pack which is only found at Melaleuca. I cannot assume everyone’s experience is the same but my experience is true and real. Their customer service and their willingness to treat their customers as top priority is not found in many places nowadays. I encourage Melaleuca to keep improving, specially in the area of fitness nutrition. There are better products in the market, especially the protein shakes. Fitness nutrition is a huge market and people are looking for quality nutrition which can be found in other places. Keep extraordinary and people will stay.
NI
Nicole
I recently tried these products after a…
I recently tried these products after a friend begged me to sign up so she could get a bonus. I already use safe, natural, and low toxicity products in my home, but she insisted these were better.
I was hopeful that they would be spectacular so that I could vouch for her "business" in the future and be supportive. However, I will be fully taking advantage of the money back guarantee.
#1. These products are not superior in any way. Some contain parabens, silicones, and artificial fragrance sourced from who-knows-where. They are not very forthcoming about their ingredients in some things, and they do not seem to source organics, etc.
#2. I had a massive headache from the fragrances used in the dryer sheets withing an hour of the box arriving and sitting in my living room. I usually use scents derived from essential oils to avoid this happening. Not sure what they used to scent these, but it ruined the remainder of my day.
#3. You are supposed to watch a bunch of videos to gain credits to use for products. Aside from them claiming to be better than competitors, there is absolutely no evidence to back it up.
#4. You have to pay $20 a month for membership, and then buy 35 points worth of stuff each month. Those points come at the cost of aprx $2.50 each once you do the math. That means you have to spend roughly $87 on product each month, plus pay $20. How many subpar products do you really need each month? These are ridiculously expensive and not even of a quality that warrants a high price.
#5. You aren't supposed to talk about the company anywhere. Why? Because they don't want people to connect the dots and dump them. They take advantage of stay at home housewives that just believe whatever some nice friends tell them in their efforts to "build a business".
In summary, everything about this company screams scam. I went into it hoping to be wrong and like some of the things, but was sorely disappointed.
AG
Agnieszka
Pracuje z Ta firma od ponad 1.5 roku.
Pracuje z Ta firma od ponad 1.5 roku.
Nigdy wczesniej nie miałam do czynienia z firma marketingowa.
Ale stwierdzilam ze spróbuje, bo lubie poznawac nowe rzeczy
Dzieki firmie buduje stabilny biznes, bo firma dziala juz od ponad 36 lat na rynku, I jest wyplacalana.Co miesiąc dostaje raporty biznesowe i pieniądze na konto .
Produkty pomogly mojej rodzinie, a seria Renew zmienila nasze życie .
Trafilam na fantastyczne osoby, ktore pomagaja mi każdego dnia I nie wyobrazam sobie pracowac inaczej.
Sama decyduje kiedy I gdzie pracuje , dzieki czemu moge poświęcić czas rodzinie.