Medzino Health Reviews | Read Customer Reviews of medzino.com

Medzino Health Reviews | Read Customer Reviews of medzino.com

Medzino Health reviews

88 approved reviews, newest moderated first

Daddy
Aug 7, 2023
Disappointed that they changed up on my…
Disappointed that they changed up on my meds. Meds were once white round pills which were fine. Now pills are blue and they give me really bad heartburn. 7
Response from Medzino HealthAug 7, 2023
Hello, Thank you for sharing your feedback. We understand your frustration and apologize for the change in medication. The pharmacy has been informed and we are shipping you the Camber manufacturer (round-white pills). I can ensure you that a note has been made on your account to ensure you are sent the preferred manufacturer moving forward. If there is anything else that we can do for you, please email or call me at 888-772-2270. -Medzino Care Team
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Elisabeth D.
Jun 30, 2023
Very disappointing service
Very disappointing service. I waited the full window of the promised delivery time, and have written Medzino to get an update on my order, only to be told that they will have the pharmacy ship it on the same day. 4 days later stilo disnt receuve a tracking number or anything stating that it is on its way. I can even verify they ship to APO as they claim since i couldnt get ANYTHING to verify the address was entered correctly. It's hard to get birth control on deployment and I thought I found a great company l only to be disappointed 😞. UPDATE 1JUL2023 I received an email this morning that the order has been dispatched. Went to check the tracking information, using the tracking number provided, it stated that the label was created and THEN CANCELED. So nothing was being shipped to me.
Response from Medzino HealthJul 6, 2023
Hello Elisabeth, I am sorry to hear you did not have a pleasant experience with us. I can confirm the pharmacy was emailed and notified to ship your package on the day you requested. Unfortunately, due to an outage the pharmacy previously experienced, there was a backlog of orders pending shipment, which caused a delay in shipping out your package. I can confirm your order was not canceled and the package was shipped out. You can expect your package shortly and please let us know if you need any further assistance. Again we sincerely apologize, -Medzino Care Team
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Lulu
Jun 27, 2023
They only provide script renewals
They do not diagnose or provide new prescriptions like they claim. They apparently only provide renewals on recent prescriptions. $80 for a renewal?! They also claimed that it would only take a day but it took 3 days (not including the weekend) of unnecessarily dragged out messages (one short, robotic message a day then wait 24 hours for a reply). I wasn't even sure I was talking to a human let alone a doctor. I was only sent the doctor's last name via a text message alert and could find no other information or credentials for whom I was speaking with. Also, their website is absolutely terrible, it barely works. I give them one star for providing a timely refund.* *I do not accept Medzino's reply. "2-minute consultation when purchasing the medication." What are you even talking about? Nonsense.
Response from Medzino HealthJun 28, 2023
Hi Lulu, Thank you for taking the time to leave us a review. I am sorry you had a negative experience with our service. We try to be as transparent as possible on our website and what medications we sell. Unfortunately due to federal regulations, certain medications require a previous prescription in order for the doctor to prescribe the medication via telemedicine. In these situations, we specify this during the 2-minute consultation that is completed when purchasing the medication. If we can do anything else to help, please give us a call or leave us a message anytime. Again, we apologize for the inconvenience and hope you have a great day. -Medzino Care Team
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jean D.
Jun 14, 2023
The person that helped me was very…
The person that helped me was very polite and helpful. Thank you for everything
Response from Medzino HealthJun 15, 2023
Hello Jean, We appreciate you taking the time to leave a review and thank you for your kind words. That's truly what we aim to provide here at Medzino. We wish you the best and are here to help when you need our other services in the future. - Medzino Care Team
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Mike M.
Jun 14, 2023
Very disappointing service
Very disappointing service. Have waited the full window of the promised delivery time, and have written and called Medzino TWICE now to get an update on my order, only to be given an excuse that they had a systems outage and are still working on the problem. So I still don’t have a timeline or a teacking number. Shoddy company!
Response from Medzino HealthJun 14, 2023
Hi Mike, We are sorry to hear that you have not been pleased with your experience so far with us. Our orders are back to being processed and we are working to get caught up as quickly as possible and I sincerely apologize for the delay. I understand the impact this had on you. We are currently finalizing efforts to implement a more efficient system and improve the process to better support your needs moving forward. Again, we sincerely apologize that your order was delayed, and please do not hesitate to reach out if you ever need anything. - Medzino Care Team
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Donyetta C.
May 9, 2023
My name is Mrs Chandler
My name is Mrs Chandler. My experience with medzino is always great.I always get my meds on time.I never have a problem.I don't know what I would do with out them.. Medzino is truly a blessing.
Response from Medzino HealthMay 9, 2023
Hello Chandler, Thank you for the positive feedback. We appreciate you being a customer and are glad to hear that you've had a great experience with us. We look forward to being of service to you again in the future. -Medzino Care Team
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Rick S.
May 9, 2023
Don't try and get a refund with these…
Don't try and get a refund with these creeps. I ordered some blood pressue meds and decuded to see my Dr. instead. Tried to get them to cancel the irder which cost me $90. They refused to refund me. O top of that, I got 90 pills which look nothing like the meds I have. Will toss them in the toilet and vontact the FDA. There response was the same tired crap the keep regurgitating after every complaint. You were warned!
Response from Medzino HealthMay 9, 2023
Hello Rick, I sincerely apologize you feel this way. Unfortunately, we can't accept returned medication. Once a pharmacist processes a prescription, it is intended for a particular person to treat a specific issue and can't just be given to anyone. Once it has left the pharmacy, the pharmacist cannot ensure that the product is still safe. Therefore, in public safety, state law or pharmacy policy prohibits the pharmacist from accepting the return of a prescription drug, in whole or in part, and reusing the medicine to fill another prescription. Again, we sincerely apologize for the inconvenience. -Medzino Care Team
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Edson V.
Apr 19, 2023
Excellent service and very fast
Excellent service and very fast. I will be using them again in the future.
Response from Medzino HealthApr 20, 2023
Hello Edson, Thank you for the 5 star review. We are glad to hear that your experience has been great with us and truly appreciate you taking the time to leave a review. We look forward to being of service to you again. -Medzino Care Team
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