Sbc
Very poor shipping
Very poor shipping. It took more than a month for an order above their free shipping limit and poor communication protocols.

Medzino offers safe and discreet consultations with US licensed physicians for online diagnosis and delivers your FDA approved treatment right to your door. We offer free delivery on all orders. For any questions or support please email [email protected] and one of our care team members will be happy to help.
Medzino Health (medzino.com) has 88 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Sbc
Very poor shipping. It took more than a month for an order above their free shipping limit and poor communication protocols.
AP
Completely unorganized. Cancels appointment randomly without any clear next steps. Forgot to have me fill out patient intake forms so the provider and I, both found out during the first call (and she didn't even know it was an initial appointment since Medzino scheduled it last minute and maybe did not provide her with details). After the call I keep following up for prescriptions and they need to complete 3 more forms. Ok I do them and keep following up and I am being told that they are waiting for my old doctors to send them my medical doctors. At the 2 week mark after my initial appointment, I write them an angry email and they are like OOPS there was a mistake and the old doctor information is missing which just indicates that they killed 2 weeks without doing any work. 90% of the time no one answers the phone or calls back. They do not reply to text messages 100% of the times (which they encouraged to use). I am at 2 weeks after my appointment without a prescription and still have 0 clue when they will give out my prescriptions. The only silver lining here was the doctor I worked with. She was great, and i am sure she has to deal with Medzino's lack of competence as well.
Tyler R.
Overall my experience has been great with Medzino. Anytime I have issues or questions I send a text to their number(even outside of business hours) and 9 times out of 10 I get a response once their office is open. If I don't get a reply, their office always answers my calls. My visits are always quick, to the point, and on time. The price is a bit steep for me, I wish it were around $75 monthly.
Nick
Very fast delivery and consistent service. Would recommend to anyone. Thanks!
Christine R.
Super easy site, very grateful for it. I'm able to get my blood pressure medicine very easy without having to go to the doctor's office and awesome it gets delivered. Good pricing and very affordable.
Veronique A.
I love working with Dr Seigal and his team. Everyone is so friendly and I truly feel like a valued patient. I get great care from the convenience of home. This has been helpful as I have moved states and did not need to find a new dr.
Irene Alexandra G.
I’ve been using Medzino for years, never had a problem with them, it’s a very easy to use site, they prescribe if you really can take the medication after reviewing your health information. Fast shipping is a plus, I truly recommend this site.
Response from Medzino HealthMar 10, 2025
Hi Irene, Thank you so much for your kind words and continued trust in Medzino! We're thrilled to hear that you've had a positive experience with us. We strive to make healthcare convenient and reliable, and it's great to know that our service has met your expectations. We truly appreciate your recommendation and look forward to serving you again! - Medzino Care Team
AAAprivateEYE
Second month in a row MEDZINO.com is again charging our bank account for the subscription we canceled. Cost us our Christmas shopping last month waiting for the refund that we had to work, for free to obtain, calling less than helpful staff. Not worth the trouble. Canceling credit card is the only answer it seems. Such a costly mistake for our family doing business with them.
Response from Medzino HealthMar 10, 2025
We’re truly sorry for the issues you’ve experienced, especially around the holidays. This is not the service we aim to provide. Please reach out to our support team, and we’ll work to resolve this issue and ensure no further charges. We apologize for the frustration and appreciate your feedback. - Medzino Care Team