Medzino HealthReviews of medzino.com

Completely unorganized. Cancels appointment randomly without any clear next steps. Forgot to have me fill out patient intake forms so the provider and I, both found out during the first call (and she didn't even know it was an initial appointment since Medzino scheduled it last minute and maybe did not provide her with details). After the call I keep following up for prescriptions and they need to complete 3 more forms. Ok I do them and keep following up and I am being told that they are waiting for my old doctors to send them my medical doctors. At the 2 week mark after my initial appointment, I write them an angry email and they are like OOPS there was a mistake and the old doctor information is missing which just indicates that they killed 2 weeks without doing any work. 90% of the time no one answers the phone or calls back. They do not reply to text messages 100% of the times (which they encouraged to use). I am at 2 weeks after my appointment without a prescription and still have 0 clue when they will give out my prescriptions. The only silver lining here was the doctor I worked with. She was great, and i am sure she has to deal with Medzino's lack of competence as well.

Second month in a row MEDZINO.com is again charging our bank account for the subscription we canceled. Cost us our Christmas shopping last month waiting for the refund that we had to work, for free to obtain, calling less than helpful staff. Not worth the trouble. Canceling credit card is the only answer it seems. Such a costly mistake for our family doing business with them.

Placed order 12/28/24. Approved 01/01/25. 01/08/25 STILL NOT SHIPPED. Get nothing but excuses . But they will instantly take your money. Ive been doing business with medzino for over 5 years till now. Cancelling order. I'll take my money elsewhere.

The application process doesn’t work on the website. I keep getting an error message “merchant error”. Enter correct name. I put the correct name in there. It still doesn’t work crap

Highly recommend avoiding this company. I can never get someone on the phone and the subscription price is so expensive every month just to have follow up visits that last less than 10 min every 3 months.

Don't get anything from this people they're going to waste your money and your time. Find another website I other from them it's been a week and I have had my stuff

Very disappointing service. I waited the full window of the promised delivery time, and have written Medzino to get an update on my order, only to be told that they will have the pharmacy ship it on the same day. 4 days later stilo disnt receuve a tracking number or anything stating that it is on its way. I can even verify they ship to APO as they claim since i couldnt get ANYTHING to verify the address was entered correctly. It's hard to get birth control on deployment and I thought I found a great company l only to be disappointed 😞. UPDATE 1JUL2023 I received an email this morning that the order has been dispatched. Went to check the tracking information, using the tracking number provided, it stated that the label was created and THEN CANCELED. So nothing was being shipped to me.

They do not diagnose or provide new prescriptions like they claim. They apparently only provide renewals on recent prescriptions. $80 for a renewal?! They also claimed that it would only take a day but it took 3 days (not including the weekend) of unnecessarily dragged out messages (one short, robotic message a day then wait 24 hours for a reply). I wasn't even sure I was talking to a human let alone a doctor. I was only sent the doctor's last name via a text message alert and could find no other information or credentials for whom I was speaking with. Also, their website is absolutely terrible, it barely works. I give them one star for providing a timely refund.* *I do not accept Medzino's reply. "2-minute consultation when purchasing the medication." What are you even talking about? Nonsense.