Med MartReviews of medmartonline.com

My husband loves his new cart. Your company was easy to deal with.although you advet6 a discount for first buyer. We did not receive that

Excellent service … very happy with lift chair… timely delivery .. thank You 😀

My scooter was delivered very quickly. However I ordered it in the beginning of October and still am waiting for help. I have a $2600 scooter that won’t charge. It didn’t work when I received it. So I have never been able to use it. I have emailed 4 times, called 3 times, and no one returns my call. They keep taking a message telling me someone will call and no one does. So it sits in my garage. I am beyond disappointed in this company and would never consider doing business with them again. I am not sure what to do at this point but my suggestion is—find another company. If anything goes wrong, you may be out of luck.

DISHONEST.... Canceled my order, never notified me. Lied and said they reached out via email, but could not produce any such email. Our family vacation had to be rescheduled because I didn't have a wheelchair. Heartbreaking, and then to lie...

Customer service guy Daryl was very very helpful and followed up quickly with the information i needed. I am very satisfied.

I recently bought the Med Mizer bed from Med Mart. I chose Med Mart because the president and another worker seemed very sincere in their presentation about the products their company sells. The bed is amazing amazingly comfortable, and it has provided me with a great night of sleep, considering I had to sleep in a wheelchair since October 27, 2021l, because I was extremely uncomfortable in my bed. My grievance with Med Mart is due to the instructions provided with putting the bed together. The company should give the buyer a heads up on the tools needed to assemble the product beforehand. The instructions were easy to follow at times. At other times, my brother and I were left scratching our heads, especially in placing the #3 & 4 wires in the box. How do you open the box without breaking it? It would be nice to let the consumer know where the clips are that hold the box closed, so the person doesn't have to figure it out. My BIGGEST grievance is the bed in a bag set that I ordered. The pictures show that it comes with two sheets, a pillow case, and a comforter. However, when I opened both packages, there was only a comforter, a pillowcase, and a throw pillow case. It was a good thing that I bought several sheet sets for the bed. I wish the chat representative would have told me what these packages contained. If it wasn't for these two grievances I would have given Med Mart a 5-star rating. I still believe Med Mart is a great company.

I am so grateful there was a phone number I could call to place my order. Rare in our digital world. My contact was pleasant and helpful. I appreciate the service.

The worst place to buy something you depend on for mobility. They sell items that they don't have in stock and then they keep pushing the ship date out when you call. This company is terrible never order from them.