Med MartReviews of medmartonline.com

After placing my order, I received one email indicating that I would be notified when shipping date was to be. I never received any such communication. I am told that a portion of the electric bed I ordered (the rails) was delivered, which I was not aware of. I have written asking about the status of my order and have not received any response whatsoever. This is terrible customer service.

Placed order after having questions answered by representative from Med Mart. Now waiting for delivery.

Offers a great range of equipment and aids, at good prices (I always compare). Easy to purchase online but knowledgeable customer service agents if more information and expert assistance needed.

Faster delivery and lower cost than other websites. Thank you for offering such a great value.

Fast and easy to do, I had no problems at all.

The product is what I wanted, but you only tell us when it ships and you don’t give an estimated date of arrival for the product. These products are important to help people and many times they are urgent purchases. Say, a discharge from a hospital. Not knowing when the product may or may not arrive is a huge disadvantage and I won’t use this website again unless they are able to give me an estimate of the delivery date. The technology exists, they just chose to put money into a bunch of pop up ads instead of helpful information.**4 Days later, no product**no update on when I should receive the product**This is ridiculous.**3/15**Edit**the timeline you described is when I received the product. My initial and only issue has been that I received no email notification. I have the product now and it’s as advertised.**

Kristin was an excellent associate. She answered all of our questions and was very knowledgeable of the product. Thanks. You did a great Job!!!! Willie and Janie C

Just made a purchase on line. Very easy to use. The only thing that was bit confusing was I selected the in home delivery and set up but there was no additional box/fields that appeared - I was leery on completing the checkout payment because it was showing bed would ship in 2 days and I did not want it delivered for at least 2 weeks. Kristan in the chat box assisted me though and all is good ! Thank You - I look forward to receiving the bed - It will assist me greatly in the caretaking of my 88 yr old mother !