Kelley M.
lift
very helpful

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Kelley M.
very helpful
GOBASCO/EMILISA B.
So easy to order the item I need.
Eleanor K.
The larger wider door threshold works great the narrower one does not. The larger one stays in place but the smaller bows in the middle when I drive my scooter over it. Not sure how to keep it in place.
giandomenico P.
I need help walking about, I have brain cancer and my balance is not what it used to be, I tried the regular walkers and was not feeling safe nor did they help physically / mentally in my persuit( walking without being scared of falling. Most of them have wheels that are too small, so they easily tip over the smallest terrain irregularity,the rollator is by far the best,safest easiest to maneuver, and it has brakes!! I took quite a few tumbles and hated it! It can be outfitted with all kind of cool bags etc. Seating is available, so when one gets tired he/she can have a rest. I purchased one and I’m expecting its arrival after 4th of July….very excited
CHristine G.
Very easy to order. Very polite and helpful salesperson
Toribio Cam I.
My experience with Ms.Lynnett was efficient and wonderful on her part! She was knowledgeable about the product I was interested in as well as explaining the WhiteGlove delivery process to me!
Kathy F.
Very friendly knowledgeable people I talked with.
GF
I called to place an order and explained that we had an oak headboard with attached base boards around the frame. When I asked if the "Kalmia Perfect Height Hi-low Adjustable Bed queen bed and it's frame would fit into said oak headboard with attached base boards, they told me it would. They also stated the tech crew would remove the old frame and mattress, then insert the new bed. I ordered the bed including the Premier In-Home Delivery - $500, which came to a total of $5600. When the tech crew arrived to put the bed in, none of the above was true, and it was a total disaster. Thankfully, the tech crew helped, but the oak frame was too small for them to just insert the bed, so I had to quickly arrange for my extended family to get a truck and pick up the old bed. If MedMart had just made sure that the tech crew knew what was expected, and further explained to everyone what could and could not take place, the delivery would not have been a disaster and all parties, especially my mom who the bed was for, would not have been so rattled. I am extremely displeased with the service of MedMart and would not recommend them to anyone because of the mishaps that occurred. Update based on reply, Measurements were given, and apparently no one bothered to address said measurements. Like I stated before, this is not the kind of service I would recommend, especially since I was rushed off of the phone, when I called Mike to place the order, of which he read Darryl's notes and had the measurements listed.
Response from Med MartJun 29, 2022
Hello, Thank you for taking the time to write a review. We did listen to the calls prior to the order being placed and while there was discussion about an existing frame we asked for measurements to help best and on the call back those measurements couldn't be provided to us. It was not discussed on the calls we heard before the sale and at the time of the sale of removal services of an old frame or mattress as all of our sales reps are veterans in this industry and are aware that is not included. We're very upfront about that for your peace of mind and our own in preventing upset people with unrealistic expectations. The techs we use for these services are usually incredibly accommodating and they were reaching out to us at the time of the delivery in which we helped the best we could since this was unbeknownst to us until then. We're happy to bed is set up and all is well now and it's a pleasure to help further if needed in the future. Thank you and kind regards.