Med MartReviews of medmartonline.com

Your online site is easy to search for any equipment that I needed to find. You give great choices of the same product with varies prices. Easy to order the products I needed.

Made a call and Darryl help me through the purchase. Great service

It began with a problem...but the company offered a discount when I had to abandon the cart when I first tried to order. (Some glitch with the ordering page created an error message around 3am CST.) I realize the computer is programmed to offer a discount if one left an item in the cart...but it felt LIKE an apology so I gave a 5 star rating! Editorial comments: After writing this I found the aborted order ACTUALLY went through so my second order that went through now means I have to call them to cancel one...so maybe 3 stars would be in order for now...I tried calling at 2am but must call in the daytime. (Customer Service hours are not posted online.)

Ordering took too long for confirmation...my first try to order did not go through...live chat suggested I reorder...I did reorder with same info and after a lengthy wait it went through. Loading info took too long...otherwise I would give 5 stars.

I normally use a Firefox web browser. After I added my purchase to the cart and selected to opt out of extended coverage, a progress bar appeared and the only thing on the page that wasn't frozen was the "Chat with us" button. After almost an hour it had not changed, so I tried to place the order using a Microsoft Edge browser and was successful.

Damaged wheelchair wants us to pay for return then mabe give us sixty five percent back after inspection this Med Mart is the worst company ever!

quick and easy

The service over the phone and promptness of the customer service person.