Med MartReviews of medmartonline.com

Very easy on-line. No problems.

He led me through the process of buying all the best I needed. He also told me about alternatives for the exorbitant shipping price. I now have a friend that wants my current bed so I need to update my order.

Very good at providing answers

This scooter had all the features I was looking for and the price was reasonable compared to other scooters. Hope it ships right away

I wanted to purchase a piece of equipment that was expensive, and had questions that were not answered in the item information on the Med Mart website, so I called the number given. Lynette was so very helpful. She explained that the manufacturer had not provided them with the info I needed, and then reached out to them to obtain that info. She called me back with what I needed to know, and then issued a quote for me to use to purchase my item. She was so very helpful and patiently answered other questions I had. I was very impressed with her friendly professionalism. Working with her gave me a most positive impression of Med Mart. Also, their website had lots of great video and photo visuals of the product, and I made my purchase feeling very confident in Med Mart's ability to meet my needs with this item. I happily recommend Med Mart to anyone.

Research helped me make the decision to purchase this chair. I have a golden lift chair that’s 18 yrs old I have no complaints except it’s old!!!! I hope this one gives me the same amount of happiness!!!!

I purchased a Spring Tilt-in-space wheelchair for my hemiplegic father, and the the tilt-is-space lever (plastic) broke on the very first pull, rendering the chair useless. I contacted MedMart's customer service, sent then pictures and I have not reached resolution 4 weeks later. As a result, we cannot transfer my father to the chair, and it keeps him absolutely in his bed. MedMart just says that they are working with their technical people, and after 5 emails, there is no end in site to helping my father with a new part for his wheelchair. They blame it on the manufacturer, Spring. Caution to all - DO NOT purchase from MedMart (they don't really care), and DO NOT buy a Spring product because the quality and support are not there.

the customer support agent Stacey was quick helpful and professional, she knew my need and fulfill it at once. I asked Julie her manager an extra-mile request and I think she will approve it for the sake of customer satisfaction.