Judy M.
I think they are Fraudulent in they’re…
I think they are Fraudulent in they’re billing! They refuse to inform you of what you need to do to get things billed in a timely manner and then when you do get it done they refuse to bill Medicare. I find them to be completely fraudulent and I’m reporting them to the Better Business Bureau. I would never do business with them again After talking to Medicare, I find the even more fraudulent everything they’ve told me has been nothing but a lie and vague answers. These people are incompetent. When it comes to billing I must have spoke to everybody in the company, and I still to do not have this resolved. This pertains to the CINCINNATI stores terrible they are the worst! They’re not efficient they’re nasty and they’re incompetent in billing! They answer. Below is even incompetent. Everybody in billing in the CINCINNATI store knows exactly who I am by name. They are terrible people to double dip on the elderly and the sick is ridiculous and to not want to bill Your insurance is even worse! I’m over them.
Response from Med MartJan 23, 2023
Hello and good afternoon, This review did not come through with any order details for us to review. Our online website doesn't do anything with insurance billing and our website has all prices visible at all times for private pay purchases. Our stores in Ohio will bill if you're local to them however Medicare's coverage on DME equipment is pretty strict and we must abide by their policy. You're welcome to contact the store directly in regards to billing questions if this is meant for Med Mart stores in Ohio only where we're located. Thank you.


