Leah Lucas G.
not new
Received chair and it was not new. all the wheel bearings were bad. it took weeks to get it repaired at Med Mart and had to make several trips to the store because no one answered the telephones or answered their messages. Finally got a hold of the repairman and he got the ball rolling and gave me his personal number to call. He was the only person who helped me. I have just started to use the chair and it makes noise that sounds like a bearing is bad or the seat is falling apart. I am going to have to get a new chair when I can save for it but definitely not from Med Mart! It is a shame that a company like Med Mart treats handicapped people so poorly. Leah Lucas Garvin 2022


