Med MartReviews of medmartonline.com

Best price, Great customer support. Fast delivery

Helped me to order a bed that would come more quickly. Service rep was awesome!

Your representative was very nice to speak with.

The Representative was so helpful, knowledgeable and informative. He was wonderful to speak with and put my mind at ease. I think his name was Steven. I hope I’m ready. He deserves the compliments

This one-star is based on the complete lack of customer service from Med Mart. I received automatic two emails on this order. Confirmation and request for a review. I did not receive a shipping statement, estimated shipping date or delivery confirmation. Calls to the customer support center went unanswered for weeks. I finally contacted a person on call to new orders phone and was told the manufacturer and shipper was not communicating with Med Mart. No further communication was received until I received a phone from the driver of a semi truck arriving at the residence. The driver said they could not deliver the package due to the lack of a loading dock and fork lift. The package was delivered the next day on a smaller box truck. Again, there was no communication of a delivery date or confirmation of delivery from Med Mart A phone call to customer support this morning left me with only an apology and a promise to do better. In summary, customer support is practically non-existent with Med Mart.

I browsed the website for about a week before ordering. It was easy to compare different power lift recliners and chose my fabric, chair size, service plan and delivery options.

Still waiting on product

Can’t find my purchase