Med MartReviews of medmartonline.com

I purchased a Pride PR 501 Lift Chair. The chair is built for up to a 600LBS person. I paid for all the up grades including Brisa fabric. Heat and massage. 6" foot exstention. Along with a 5 year exstended warranty. I did have some of the Brisa material delaminate on the lower part of the chair. Also replaced the lift motors and mechanism. They were replaced under waranty That happen when the chair was 2 years of age. Purchased on 12-2018. Since I have had the seat springs starting to give. I called and turned in a warranty. Turned in a warranty claim. Did not hear from MedMart. I called to inquire when they would start on the warranty claim. I was put in contact with Sandra Repair Dept. She was still awaiting on a call from Pride. And would be in contact. I never was contacted. Found out that the Manufacter denied the claim. Sandra at MedMart never called me back. Why would I pay for an addition exstended warranty. If MedMart nor Pride are going to stand behind the warranty or product. Unfortunately MedMart has lost their personal care they offered in the previous years. The warranty is good till Dec 2023.

I bought a pride raptor scooter back in in February 28th or 29th2020 I had ordered a pride raptor scooter from medmart salesman Darrell everything went fine all the way up until all the warranties ran out. In January 17th at 2023 I had contacted Daryl I needed a right rear tire, he orders me a front tire now that took like 6 weeks just to get that straightened out then he went on vacation so I had to wait for him to come back on vacation so on March 13th he ordered the tire I'd paid them$196.10 and I'm waiting and waiting for this tire and guess what now my warranties ran out and they don't give a damn do not do business with this company try spin life. I don't use computers so I have a hard time finding places and I would look for different alternatives at the time when I had bought the scooter and that's where I came across medmart. I do not really write reviews unless they are really bad or really good well I guess you can figure out where this one lies at beware when your warranty runs out they don't have nothing to do with you. I was fortunate that somebody told me about a place here in my area exactly 10 mi from me I wish I would have known about them before because now I just ordered a tire and I don't even have to pay for it until it comes in plus a real big plus they had offered to come when it arrives at their place of business that they are not just going to deliver it to me personally they're also going to put it on something medmart don't do, especially when your warranties run out do yourself a favor if you cannot find a place local go to spin life.

Quick and easy to order

Great service from Lyn

Pictures online did not help me to get the right item.

I chose a new Pride Mobility EVO 614 HD product since your site was the only 1 of 10 suppliers that had the Captain Seat listed in a 24” size. Of course I got an email after paying for the item that Pride didn’t have that item in stock. It’s been 5 days since I ordered the chair and I have no idea when it ships. On top of that I got a FedEx notice that the item was received. Please address the amount of time it takes to fix an error created by listing an item before checking if the inventory exists.

This Company makes purchasing online very convenient.

I had a chat with Kirstin she was great answered all my questions.