Joseph W.
Order was placed over the phone and the…
Order was placed over the phone and the customer service was great. The person I spoke with was very helpful.

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing10,501 approved reviews, newest moderated first
Joseph W.
Order was placed over the phone and the customer service was great. The person I spoke with was very helpful.
Cheryl
I spoke with a person named K.... She was extremely helpful and friendly. She was knowledgable about the product. My experience was great. I ordered the Buzzaround CarryOn folding scooter, because I saw one in use and it was highly recommended esp with the ease of folding it up into a suitcase sized carry on.
Mark S.
The young lady who took my car, was very easy to talk to, and very efficient at getting the order, everything went very pleasantly, and didn’t take too long
Sam C.
Darryl in customer service was very helpful.
Kenneth J.
The Online Product Info Was Real Easy To Understand
Laura D.
The customer service experience was great, it was fast and accurate, the person was very knowledgeable of what he was sailing , answered all my questions and help me with my order. The web page was also accurate with the description of the product, and also I like the fact that has videos showing it. The shipping was also great , arrived 2 days before expected. I was really satisfied. Great Job
Response from Med MartJun 15, 2023
Thank you so much for your kind words and positive feedback regarding your recent customer service experience with us. We are thrilled to hear that our representative provided you with fast, accurate, and knowledgeable assistance. We take great pride in ensuring that our team is well-informed and able to address all customer inquiries effectively. We are delighted to hear that our website was helpful in providing accurate product descriptions and that you appreciated the inclusion of videos showcasing our offerings. We strive to provide comprehensive and transparent information to assist our customers in making informed decisions. Moreover, we are thrilled that your order arrived ahead of schedule. We understand the importance of timely delivery, and we work closely with our shipping partners to ensure a seamless and efficient process. Your satisfaction is our top priority, and we are pleased to know that we have met your expectations. We will continue to provide excellent customer service and strive to exceed your expectations in the future as well. Thank you for choosing our company and for taking the time to share your positive experience. If you have any further questions or need assistance with anything else, please do not hesitate to reach out to us. We are here to help. Once again, thank you for your feedback, and we look forward to serving you again in the future. Best regards, David Customer Service Team
Duane
Kristen was very pleasant to deal with. She answered the questions I had and helped with the ordering process.
Response from Med MartJun 15, 2023
Thank you for taking the time to share your positive experience with us. We are delighted to hear that Kristen provided you with excellent customer service and made your interaction with us a pleasant one. We take great pride in having knowledgeable and friendly team members who are dedicated to assisting our customers with their inquiries and ensuring a smooth ordering process. We will be sure to pass along your kind words to Kristen as recognition for her outstanding service. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We are here to help and always strive to exceed your expectations. Once again, thank you for choosing us and for sharing your positive feedback. We value your business and look forward to serving you again soon Best regards, David Customer Service Team
Michael Wayne S.
Great easy service over the phone when ordering