Med MartOne of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing10,501 approved reviews, newest moderated first
Richard
The salesperson was very knowledgeable and answered all my questions regarding size and setup of the chair. He also was patient when we discussed fabric selection, and he explained the warranty very thoroughly. I am hopeful that when my chair arrives in a few weeks it will exceed my expectations.
Wanda L.
We currently have three orders with you. One has been backordered since February -- with still no delivery in sight. The other two orders have been confusing. I wanted someone to come to my home to make repairs on two wheelchairs and am told I have to take the chairs to MedMart. That is NOT customer service!!! You make things difficult!!!!
Response from Med MartAug 3, 2023
Our goal is to provide a smooth and positive customer experience. I sincerely apologize we let you down. If there is anything further we can assist with, please let us know.
Judith
I was searching on your site and Stacie came on to ask if I needed any help. She then called me and we discussed exactly what I needed for my mother's care. She was very helpful in helping me pick out the right items at the best cost.
David V.
Spoke to very kind customer care representative who answered my questions regarding shipping timeline and inability to have wheelchair expedited as it is manufacturer back order delays.
Jessie R.
Wow, I have to say Stacy went above and beyond. She helped me through a tough situation. She made the process easier than it should have been. She was able to not only fix my problem I was having , she did it with a great attitude. Way to go Stacy..
JDR
I really like the website and choices you have to make a great decision. All information is provided to you and you can choose a wonderful product.
Jimmy
Lynn was great to work with and made the process very easy to order. She was patient with all of my questions.
Marcus M.
Customer Service Rep was very helpful and communication with him was very consistent. He ensured the order was completed timely and appropriately and communicated every step of the way so I knew exactly when to receive the item for my client.
