Med MartOne of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Ronald V.
Shortly after I placed the order, I called customer Service to ask if the walker could be delivered sooner than Aug. 15. I was told that it could happen if the item was in stock at the warehouse, and that she would call them to see if earlier shipment was possible. It worked! I placed the order on Aug 10 and the walker was delivered on Aug 11. I have never ordered anything and have it delivered the very next day. Superb!!
Gilford M.
Mr. Jones was helpful and a pleasure to deal with. The man who delivered the chair and set it up, Lucas, was beyond fabulous!
Betty T.
Dealing with a real American person who knows about his company and products. No hard sell and you can actually talk to a real person. He was friendly and the business transaction took mere minutes. Was a pleasure doing business with Mike. If all else goes well your company will get a review of 10 from me. Thank you
Joan
Easy to order and check out but when will ll I receive my items
Mark G.
I got my new scooter m34 on 7/3/23 it didn't work I've sent over 20 emails and probably 30 phone calls it's now 8/11/23 and to this day I've gotten empty promises and lot's of bs from med mart thy won't help me the ewheelz scooter hasn't worked from day one so I called the better Business bureau and let's see what happens but at this point I'm out a $ 1000 dollars don't buy from this company
Response from Med MartAug 18, 2023
Dear Mark, We're truly sorry for the frustrating experience you've had with your new scooter, and we apologize for the lack of responsiveness and assistance you've encountered. Your situation is certainly not reflective of the level of service we aim to provide, and we deeply regret any inconvenience this has caused you. We understand the urgency in resolving this matter, and we're committed to addressing it promptly. Our customer service team is actively investigating the issues you've raised and working to ensure a solution is provided as soon as possible. We appreciate your patience and understanding as we work to rectify this situation. Your feedback highlights areas where we need to improve, and we're taking your concerns seriously to prevent similar situations from occurring in the future. If there's anything else you'd like to discuss or if you have any further questions, please don't hesitate to reach out to us directly. We value your business and the opportunity to make things right. Thank you for bringing this to our attention, and we hope to have the chance to restore your trust in us. Best regards, Med Mart Team
Rose Marie M.
The delivery date was confusing and had me expecting it sooner than it actually arrived. I cannot find the number of the scooter I received anywhere on the box or the order form. Since I am trying to determine which scooter I have in order to follow the charging instructions, it would help to know the number. So far I am pleased with the performance but have only used it for a few minutes.
Steve
Scott was very helpful
Louise
Knowledgeable assist with the functions of chair . Easily placed the order and it was here in about 18 hours!! Amazing ! The chair is what I had been looking for . Right size , functions I need for mom and easy to store
