Rosa S.
Answered al my questions in clear and…
Answered al my questions in clear and precise way.

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Rosa S.
Answered al my questions in clear and precise way.
Betty W.
This has been a horrible experience. I bought a lift chair from Med Mart on August 26, 2023 only to find out after I had financed it with their recommended finance company that the chair would not be shipped until around October 12. I cancelled the order on August 29, 2923, the date that I was notified of the delay in shipping. I had told the salesperson that I had been recently hospitalized with a serious condition and needed the chair as soon as possible. I checked with the finance company over 2 weeks ago and they still had not received the refund for my cancellation. I called Med Mart at that time and said that my order had been cancelled on August 29 and that the check would be going out in a couple days. I called the finance company yesterday and they still have not received the check. Once more I then called Med Mart and their representative told me that my order was as actually cancelled on September 7, 2023 not August 29 as I had requested. The representative said that they would pass this on to their supervisor to get it expedited, I called back today and they told me that the supervisor has not processed it yet and they will resend it. This is so frustrating as I have a payment due Tuesday for a chair that I will never own.
Response from Med MartOct 10, 2023
I am sorry for the inconvenience regarding the refund. I show that this was resolved on 9/20/2023. Please let us know if we can be of further assistance.
Joan M.
Very informative about product. Easy to talk to and explain my needs
Mark C.
Your company was the only one on the internet to have the walker I got. The price was very good. Fast shipment ! Excellent communication.
Marianne M.
San Antonio location is horrible. Desk staff has no clue and the staff upstairs doesn’t care. Had 3 prescriptions and ended up with ZERO medical equipment. No communication. Do yourself s favor and don’t go here!!
Response from Med MartSep 20, 2023
Thank you for the additional information. Unfortunately, you have the wrong company as we do not have a San Antonio location or an active or past order for you. I hope you are able to find the correct business on Trustpilot and will consider removing this from Medmart's review page. Thank you.
Jairo Tabares M.
Very easy to order
Angela W.
Mr Flunker was great!!!!
Brenda W.
Very patient with all my questions and very helpful in making a decision. Did not feel pressured at all. Thank you