Maria R.
I did everything online very seamless
I did everything online very seamless
Response from Med MartJun 22, 2026
Wonderful-thank you for your business and review!

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Maria R.
I did everything online very seamless
Response from Med MartJun 22, 2026
Wonderful-thank you for your business and review!
William R.
Was told at the time of order that it would ship out next week. 3 weeks later was told it should ship within 2 more weeks. Don’t order if you have a timeline to complete project.
Response from Med MartJun 22, 2026
We understand how important the products we sell are and sincerely apologize this item is to ship later than anticipated. I see we gave an update via email on 6/9, and things are still on that track. Please reach out if needed and we appreciate your patience.
John R.
I was amaze, it was late right before you closed for the evening. I talked the help desk I got a quote for a Protekt® STS500 Compact Sit-to-Stand Lift SKU: 34500-COM-30669SA.I Had trouble with my password after I had paid for it to get in to my account. I believe Kristan was who I talked with. Got everything straighten out. Got a message it had shipped on Monday morning and it is sitting in my living room at 12:00 Thursday. I could not be more happier. What a Great team you have. I will be getting all my items from you.?Thank your whole team for me. I talked with at least 3 different team members. Great Job
Response from Med MartJun 22, 2026
Thank you for your review and business, we truly appreciate it.
Nick J.
Quick and knowledgable help
Response from Med MartJun 22, 2026
We pride ourselves in knowing the products we sell so we feel confident finding the right product for our customers. We appreciate your acknowledgement of that-thank you!
Lisa H.
Stacy was the best! I needed assistance with ordering a lift chair - Stacy was polite, helpful, and got me what I needed.
Response from Med MartJun 22, 2026
We agree, Stacy is the best! Thank you for your kind words about your experience, we truly appreciate it.
J.P.
I would advise you to be extremely careful when doing business with Med Mart, Indeed, in order to avoid being financially raped, I would avoid doing business with Med Mart. After I had placed my order with Med Mart, I found their prices to be three or more times higher than the prices of other companies. Moreover, Med Mart sold me very expensive parts (thousands of dollars) that I did not want or need. Med Mart told me that they could not sell me what I wanted and needed without selling me the parts I did not need or want. When I finally got Med Mart to allow me to return the parts that I did not want or need, they raped me yet again. The charged me hundreds of dollars for restocking fees and crazy prices for the parts that I did need. In sum, I would run, not walk, away from Med Mart. It is my individual, personal, subjective opinion, belief, and interpretation that I was ripped off by this company. Therefore, it is my individual, personal, subjective opinion, belief, and interpretation that the company is incompetent, dishonest, and/or unethical. The foregoing review solely provides my individual, personal, subjective opinions, beliefs, and interpretations. Any individuals who may view this review, or any part thereof, should examine the facts and issues for themselves and form their own individual, subjective, personal opinions, beliefs, and interpretations.
Response from Med MartJun 22, 2026
Thank you for taking the time to share your feedback. While we have a different perspective on the points raised, we are always committed to maintaining high standards and continuously improving our customer experience. I am not able to confirm your order or provide specific feedback, as this review is not affiliated with an email address that we have done business with. If you would like us to look further into this complaint, we will need an order number or the email address associated with your purchase. We encourage anyone with concerns to contact us directly so we can better understand their situation and address any outstanding questions.
Rodney L.
When online to look for a cushion for my wheelchair, found the item I wanted right away ordered it. Your website was amazing. Had to reach out to customer service over an address. The issue the representative was so nice. There was no waite time at all. I ordered it on 17 June and received it on 18 June. Great service.
Response from Med MartJun 22, 2026
Wonderful-we are so glad the ordering process was smooth, please let us know if we can help in the future!
customer
Darryl? Customer service was very helpful and understanding helping me through the order process.
Response from Med MartJun 18, 2026
We are so glad you had a great purchasing experience! Let us know if we can be of further assistance.