Med MartReviews of medmartonline.com

The website was informative, and the transaction was easy to complete.

My questions were answered in the chat. And I was informed that my order would be processed the same day as I submitted it.

Representative was knowledgeable and efficient and very pleasant on the phone

Outstanding customer service

We placed an order for a particular scooter but a different scooter arrived. After one day we noticed that the price had dropped by $100 and then the scooter was now out of stock that we originally ordered. We have made multiple attempts to contact customer service including calling the sales department who initiated a complaint form for us and still we have not heard back from them. The scooter was also damaged when arrived.

Lynn is very knowledgeable about products. Answered all of my questions. Made suggestions for me based on info I provided ? Her personality is one of her strengths !! She made me feel at ease as we discussed different scooters. Based on my size she recommended the three scooters but I had my mind made up on the 4wheel models. Now that I have had time to think it over I have decided she was right and I now wish I had of gone with a three wheel scooter. She is an excellent salesperson !!!

The staff answered every question I had, was extremely timely in getting quotes back to me, and helped me navigate the ordering process.

I received order confirmation but no way to track my order. I received an email from med Mart saying they would send me an email that would let me track my order, and that email never came. My package never showed up.