Jonathan L.
It was easy on the website
It was easy on the website

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Jonathan L.
It was easy on the website
Beverly C.
All the things I are have not been delivered yet. My review will be when my order is complete. So far it has been excellent.
Norma S.
The representative answered questions, offered a discount, and assured till he saw my order go through
James M.
Everything went smooth, thanks to Stacy. Company seems very efficient and organized, which is the kind of company I will do business with.Thank you.
Leslie H.
I did a lot of research before making my purchase. The associates at Med Mart answered all of my questions and were very helpful in making sure the Sit to Stand would fit our needs. I look forward to making life better for my husband who is handicapped. Thank you to Darrell,Julie and Lyn that I spoke with yesterday.
Robert H.
Zero wait time when calling....Making ordering over the phone easy....Kristin and Lynn are awesome!
Donna I.
Although Medmart will be the go-between of you and Pride Manufacturer (who you cannot contact directly), that’s their purpose - sales and customer service emails. We bought a Heritage 358 HD XXL lift chair in June 2023 and in September 2023 the frame broke. Medmart wanted to send a technician for a fee. After sending pictures, there was still no resolution with them so we closed the ticket. We repaired the chair structure ourselves. Mechanism works, but chair wood structure is inferior. It had cut holes and knots at stress points. It is stapled together. Very poor quality in my opinion. And these are not cheap chairs. You would think if a chair broke in 90 days it would be replaced. My suggestion is online buyer beware. Unless you plan on buying all the warranties possible to cover yourselves. Personally will never purchase a lift chair online again from Pride or Medmart.
Response from Med MartJan 3, 2024
I am sorry to hear of your dissatisfaction of the product. We do stand behind the products we sell and are happy to coordinate any necessary repairs. Pride products are US made and are continuously monitored for trends in quality. This is not a typical complaint we see, which will be investigated. Thank you.
Larry S.
Call me and I will tell you very disappointed in you business didn’t get all my items called to find out where order was
Response from Med MartDec 21, 2023
Our records indicate all of your items have been received. If further assistance is needed, please contact us. Thank you.