T.
Great customer service rep
The customer service rep was really great - friendly, professional, had the information I needed. Negative was the phone connection was really bad and made it difficult to hear and was more cognitively exhausting than it needed to be because of that. Since I made a call right after to someone else and the connection was fine I’m assuming the problem was on their side
Response from Med MartJul 9, 2026
Thank you for the feedback, I understand your frustration with connectivity issues, "can you hear me now" :) Thank you for your patience and we will look into this to ensure this is resolved.


