Thomas W.
Online order failed so customer service…
Online order failed so customer service helped me order via telephone and it went well

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Thomas W.
Online order failed so customer service helped me order via telephone and it went well
Clay H.
Shipment of bed was delayed a full week after I was told it was shipped.
Response from Med MartJun 1, 2024
We sincerely apologize for the delay in receiving your bed. We understand how frustrating it can be to wait for an item you've eagerly anticipated. We hope that you are satisfied now that the bed is in your possession. Thank you, Medmart Team
Robert R.
Ordering process was easy and delivery was surprisingly fast.
ER
Tell the truth
Response from Med MartMay 17, 2024
According to our records, your order was placed then cancelled and refunded the next day. I hope you were able to find the product needed. Thank you.
Sally T.
Ismael very helpful, courteous, and professional.
Jeanne M.
I can’t get status of my order that should have shipped on may 14. No response from my phone call and no update from my emails. Terrible customer service.
Response from Med MartJun 1, 2024
We sincerely apologize for the inconvenience you've experienced with your order. We understand how frustrating it can be to not have access to the status of your shipment. We value your satisfaction and hope you are pleased now that you have received your order. Thank you, Medmart Team
IRWIN S.
Tim Fuller, sales representative, was very helpful in explaining the details of the scooter i was interested in. He answered all my questions and was clear and precise. It was a pleasure to speak with him. Irwin Shanes
vickie F.
listen, took time very pleasant Thank you Stacy