Med MartReviews of medmartonline.com

I purchased an electric wheel chair and lift for the wheel chair for my husband who had stage 4 cancer. He was in the hospital the whole month of June and July when he passed away on July 14th. Now I have 2 expensive items I was never able to use for him. This company will not consider a refund or a return. They instead told me I could donate these items. How dare they say this when these are expensive items I cannot afford to donate. Do NOT purchase from this company.

So so corrupt. Refused to provide a bid. Condescending. Supervisor refused to address issue and disconnected the call. There are better out there. They will only work with select vendors despite their website. This is a company who will only sells to those preferred clients. Don’t believe me??? Kick backs and over charging. Here is their response. (Med Mart) Jul 16, 2024, 15:00 EDT Not a problem at all, I have plenty of customers that are happy with what I do. You can look at our reviews, nothng to prove. Again, time to move on, we re adults. I have moved on, you can do the same, all the best, thank you. Pick partners to do business with. I would have hated to see what service they would provide with their inferior products. Update. I receive an answer from Julie. It was an unhinged rant where she consistently cut me off and would not let me finish a thought. She doubled down and supported this service stating she would protect her other vendors and was not concerned if they were marking their product up to an extreme level. She wants us to know she values those relationships over us being over charged and the price gouging. This is a non profit school which we are only attempting to get price quotes for. There are not many times when a company shows their true colors…I thank you for doing so Julie. They must be family owned or she must know where the bodies are buried. Because she didn’t seem concerned regarding the owners knowledge of our interaction. Must be nice to have so much business that you can be rude to the little guy. New update: the complained about my original review and wanted me to take down the salespersons name. Such a shady company that doesn’t want their name associated with their terrible and rude customer service. Not a partnership I’d ever rely on.

Good customer service

Order arrived in timely fashion, undamaged, and products correct. Good business to patronize.

Stacy is amazing! We bought a Kalmia bed last year after discussing options with her. We love that bed! Now a year later, we need another bed for another house and could not find the Kalmia bed. Stacy was able to suggest one that is comparable. We can't wait to get the bed! Stacy is an honest, professional, informational, caring person and Med Mart is lucky to have her!

Your online site was very easy to navigate. And your online chat as well as talking directly to the sales agent **Kristan** on the phone was extremely helpful. She was very kind and knowledgeable of the products. She was able to answer all of my questions and sent me my quote quickly. Now I am just waiting on the delivery team to contact me so I can set a date for delivery.

I purchased a travel hoyer about 7 years ago and it was a blessing to me. That is why I chose to purchase again.

It’s perfect for my needs