nelsrph
Sean [Shawn] great employee!
Very easy to work with. Polite and knowledgeable.
Response from Med MartFeb 3, 2025
We appreciate your kind words and are glad you found our team helpful and knowledgeable.

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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nelsrph
Very easy to work with. Polite and knowledgeable.
Response from Med MartFeb 3, 2025
We appreciate your kind words and are glad you found our team helpful and knowledgeable.
Richard B.
Seems like a good product with a helpful staff.
Response from Med MartFeb 3, 2025
We appreciate your kind words about our product and staff. We strive to provide excellent service and are glad you had a positive experience.
Raymond B.
Great on phone support!!
Response from Med MartFeb 3, 2025
We're thrilled to hear that you had a positive experience with our phone support team. We strive to provide exceptional customer service and appreciate your kind words.
Andrea R.
Called back when they said they would and helped confirm my order
Response from Med MartFeb 3, 2025
We appreciate you taking the time to leave a review. We're glad to hear that we were able to help confirm your order.
thomas C.
i didn't subscribe
Response from Med MartJan 22, 2025
Hi there, this isn't a subscription. You placed an order with Med Mart and this was a request to review your experience and/or product with us. Thanks!
Tom F.
The communication from Med Mart was very misleading. The website claims same shipping. I ordered on 1/13 and my chair will not ship until 1/27. That's a 2 week delay for something I needed immediately. If I had known that, I would have looked into better local options. And event when the order was places, I started receiving "order shipped" notifications that implied my chair was on its way, when in reality, only my accessories had shipped. Not very good at meeting customer expectations. The site was easy to navigate and find the product that I needed, and then when I needed help, the cuustomer service rep (through the chat function) was very responsive to my question.
Response from Med MartJan 22, 2025
We are so glad to hear that you had a positive experience on our site. We strive to make our website easy to navigate and our customer service team is dedicated to providing prompt and helpful assistance. We appreciate your kind words and will continue to work hard to provide a great experience for all our customers!
Michael M.
quick and easy transaction buying my new scooter
Response from Med MartJan 22, 2025
We enjoy hearing that your scooter purchase was quick and easy. We strive to make the buying process as smooth as possible for all our customers.
Wittman, D.
Your sales person was very polite and professional I enjoyed very much speaking to her
Response from Med MartFeb 3, 2025
We're so glad to hear you had a positive experience with our sales team. We strive to provide excellent customer service, and we're thrilled that you found our salesperson to be polite and professional.