Pat A.
Everything done great
Everything done great
Response from Med MartMay 1, 2025
Thank you for your feedback, we are glad you had a positive experience!

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Pat A.
Everything done great
Response from Med MartMay 1, 2025
Thank you for your feedback, we are glad you had a positive experience!
Pamela H.
I thought your gumick website says that you guys help people don't accept insurance buy straight from you and try and apply for financial help well didn't take two seconds to turn a application down for approval for a scooter chair just like any other corporate office think people are rich.
Response from Med MartApr 30, 2025
Hi there, We offer several financing options for those that are unable to pay all at once however those options are governed by the financing company like all payment options are, not by us directly and the options are credit based as well as the proof of the ability to make payments. If you weren't approved for any of the payment options that we offer, that would be based on your personal criteria entered. Perhaps someone in your family/friends network could assist you in this regard. Thank you for your review.
Michael F.
We were able to speak with a representative who helped us with our order quickly and efficiently.
Response from Med MartMay 1, 2025
We appreciate you taking the time to share your positive experience. We're glad to hear that you received prompt and efficient assistance with your order. We strive to provide excellent customer service and are happy to know we met your expectations.
Marie
I have downgraded my rating from 5 stars to 3. Stacey was a very friendly and informative sales agent. We bought an adjustable bed. There were two issues with the website pictures not matching the description of the item - 1. the mattresses pictured with the adjustable beds are thicker than what the actual mattress being 'sold' with it, and 2. when told about another mattress for sale, a 'better' mattress' picture (regarding the foam layers) was on the page for the slightly 'lesser' quality mattress. Things like that need to be addressed, but overall, the process was quite easy. I also think that the price of professionally setting up of the bed was quite high - we did not get the set-up. All of the above is still true however I was under the impression that the bed would be delivered promptly and that I would have it in my possession within ten days time. After reading a few of the other reviews about time frames for a bed delivery I felt I should add in my experience. It took over three weeks, several phone calls and the threat of canceling my order to find out that the order has been sitting on the delivery dock for the past four days. I am not a happy customer. They charged my credit card the day after I placed the order. Delivery is expected in two days. I'll update after that about the bed itself.
Response from Med MartMay 1, 2025
We appreciate you taking the time to share your experience. We're thrilled to hear that Stacey provided excellent service and that you found the overall process easy. We understand your concerns and strive to ensure that our website accurately reflects the products we offer, and we will investigate these specific issues to improve our customer experience.
David and Shirley K.
Great telecon support, thorough information and fair price.
Response from Med MartMay 1, 2025
We appreciate you taking the time to share your positive experience. We're glad you found our support helpful, the information thorough, and the price fair.
Brenda S.
Daryl Flunker was amazing and made in the USA.
Response from Med MartMay 1, 2025
We're so glad to hear you had a positive experience with Daryl. We appreciate your feedback and are committed to providing high-quality products!
Donald C.
Sean was very helpful and was a pleasure to deal with.
Response from Med MartMay 1, 2025
We're thrilled to hear about your positive experience with Sean. It's wonderful to know that he provided such helpful and pleasant service.
Jennifer R.
Great us based support and customer service
Response from Med MartMay 1, 2025
We're so glad to hear that you had a positive experience with our support team. We strive to provide excellent customer service and appreciate your kind words.