MedleyReviews of medleyhome.com

I am very pleased with my association with Medley. We ordered a custom sectional to fit a unique space in our home. Laura worked with me and was very prompt with the design and regularly corresponded about progress. I also wanted different size legs and these were sent to me after the couch arrived. We have had the sectional a month and are very happy. We regularly get comments from friends about the design and comfort. I also love that this company is eco friendly. My next couch will be a Medley for sure! Thanks for the great customer service and quality product.

Very pleased with our Rio Sofa and would highly recommend purchasing! Medley was great about answering questions I had about fabric color and texture and the swatch set they sent made purchasing through an online retailer even easier. They were very thorough with updates on the process of building the couch and it arrived faster than initially anticipated. The couch is STUNNING and we’ve gotten so many compliments. It’s also comfortable yet sleek looking and there was no “new furniture” or “factory” smell when it arrived. We are so happy with our couch - it brings me joy everyday!

I was very pleased with all the time and effort put into getting my couch exactly the way I wanted it. They were so helpful with asking the right questions and when the couch arrived the company that delivered it was also amazing. They went out of their way to place the couch exactly perfect. I highly recommend medley. They were even helpful in recommending another piece I wanted from another company.

The manufacture time is way more than estimate on the website. Also there was an additional delay and wasn’t communicated until last minute.

I was so astounded at the quality of the customer experience as well as the quality of the uniquely made products. The customer experience was both kind and engaging. Although I had some issues with the delivery handling via the delivery company, these were resolved with both understanding and professionalism. Thank you Medley!

Excellent customer service, excellent products, excellent delivery. I can't say too much more about Medley other than this is my favorite furniture "store". I am so impressed with every interaction I have had with this company that I absolutely have not one single complaint. I ordered a large chair and a sofa and was thrilled upon their arrival. Quality is superb. Good solid that will last for many many years. I would not for one second hesitate about recommending Medley. It is worth the little wait to have your furniture made rather than going into a store showroom. Lynn Harland, North Bergen, NJ

Had a wonderful experience with everyone we interacted with. It was a big purchase for us, and we wanted to be sure we were selecting the right color, dimensions, etc. and the whole team was incredibly helpful and responsive. We get compliments on the couch every time someone comes over. More importantly, it's comfortable and we feel great about letting our baby play onnit and stuck his face in the cushions. I recommend.medley to everyone looking for a new couch!

Happy with the experience. Everyone I’ve dealt with from customer service to operations to delivery have been great.