Christie A.
Poor way to run a business. This is a scam!
What can I say that has not already been said...? My husband is from Canada. He was waiting for his green card to be processed during the COVID shut-downs. He needed an affordable insurance. We listened to and believed the ad stating that they have higher customer satisfaction ratings than other insurance companies. What a load of bologna!!! Upon being accepted, my husband went to one "wellness check-up" two years ago. That appointment IS STILL NOT PAID FOR. We did the job of the provider to access previous medical records and forward them to the medical billing department. Their excuse for not paying for this allowed service was: he might have had a previous condition from the past. Well, we got the medical records. Now what? Nothing has changed. We keep getting the same bill every few months or weeks. Next we call the company to see why the bill hasn't been paid yet. Lame excuses and long wait times is all we get. Disgusting way to represent a Christ-like way of doing business.

