Nathan S.
This is our experience and it is not…
This is our experience and it is not yet resolved. I hope others have had a better experience. My wife had an emergency surgery on June 2nd and we are still struggling with communication and follow through. We submit immediately when they ask for additional information/documentation but if it submitted horizontal instead of vertically, it is rejected. No notification. Nothing is known about this unless we follow up. Several times they have promised to get back with us, but have yet to follow through. They showed "contracted discount" amounts that they "negotiated" with the provider, but this turned out to be totally false, according to the providers themselves. In the mean time as we are doing our best to get help, our providers are threatening collections. We expected so much more integrity from a Christian organization. About the only Christian value we have experienced, is that they pray for us. We liked this at first, but now seems like a way to pacify us. Their marketing is not honest. They know they are marketing to people looking to find alternatives to traditional health care. When you see $50 Dr visit copay or $500 ER visit or $9000 out of pocket, that is what you expect. The reality is, they don't do the $50 copay or $500 ER until after the $9000 has been satisfied (this is what they told us on the phone). Thus far, of the $46k we owe, our providers say we owe $27k - not $9k. We will report back with better news if it comes.
Response from medishare.comAug 27, 2026
Mr. Smith, Medi-Share appreciates your comments and is actively working with Mrs. Smith by phone and email to resolve your concerns. A few words about provider fees: the $50 office fee and $500 emergency room fee are an initial down payment toward services and go to the provider. The provider fees do not apply to the Annual Household Portion at any time. After services are rendered by the provider, the provider should submit the final bill with total charges to Medi-Share for processing. If you or Mrs. Smith have any other questions or comments, please reach out to the Medi-Share representative assisting with your case. Thank you very much!

