Medisave US LLPReviews of medisave.net

I ordered some replacement parts for my trusty Littmann Cardiology II stethoscope. I have had this stethoscopes since graduating from nursing school 21 years ago and didn't want to have to purchase a new one. Medisave had a good selection of replacement parts and the parts arrived very quickly with regular shipping.

I bought my girlfriend a stethoscope from medisave as a graduation gift. I used them because I really liked the fact that they offered free laser engraving service, and were cheaper than a lot of other online sites. They shipped fast, and the package arrived within the designated time. I would definitely recommend them in the fure

Medisave.net is the best online service for Littman Stethoscopes that I have ever used. Medisave.net was the only line service to sell the Littman Cardiology III with Rainbow finish with laser engraving.

I tried to ask for the company's president's mailing address and name, and got the following response from Redigo Mateo: "The President and owner are overseas as they are in the UK." When I replied by saying I still wanted the address, I received no response. Without going into the details, I wanted to express to the president of the company that there is a lack of customer service provided by Medisave employees. The three people I have been in contact with, Redigo Mateo, Serena Silpot, and a male supervisor lack any compassion for or understanding of their customers. The difficulty of getting the mailing address of the president shows just how inaccessible Medisave is and how non-customer service oriented they are. Regarding my particular experience and the long process of ordering just one item, never once did I receive an apology for any inconvenience caused. The employees never acknowledged my frustration, nor did they seem to care. I regret completing my transaction with Medisave, and I will not be doing business with them again. I will also be sure to tell others to do the same. ********** Reply ********** Dear Melissa, Thank you for your prompt response. However, I find the amount of replies I have gotten from your company in a two day period very peculiar. I had tried three different methods—calling, the online chat service, and email—over the span of almost two weeks to get the information I requested. As you already know, I received no help. I also used Medisave’s private helpdesk to express my dissatisfaction before writing my review here. Again, there was no reply. Conversely, once I published a public review on this site, help is endless. One email I received yesterday stated that an employee named Fred gave me the information I needed. I do not ever recall being in contact with a “Fred.” That same email and your reply here state that I asked for Medisave’s president’s personal address. I would never request such information; asking for that information is unprofessional and inappropriate. I wanted the company address that would most likely ensure that my letter reaches him. In response to your statement that the reviews Medisave receives are “overwhelmingly positive,” I completely agree. On this site, Medisave is rated a very respectable score of 9.5 out of 10. I have gone through many of the reviews, and they speak only to speedy shipping times and satisfaction with the product. I am speaking to the quality of customer service provided when issues arise. Lastly, I appreciate the discount offer, but my intention was not to receive one. The purpose of this review was to inform others of the frustration that may arise when purchasing from Medisave. Sincerely, Ashley

Product was exactly what I ordered. Engraving was perfect with no errors. Ordered it and received item the next day. Thank you for the efficiency and timeliness.

I wanted to buy a special gift for my niece who was graduating from medical school, so I purchased a cardiac stethoscope (she is about to start her residency in cardiology) just 3 few days before her graduation. I had it engraved with her name, too. It arrived the day before graduation as ordered. It is a wonderful product and the service I received was superb.

Took no time to get my stethoscope ordered and shipped. The only complain I have is that the engraving was not dark or big enough.

This was the best website I have seen for stethescopes! I received a 10% off discount for "liking" medisave.net on Facebook plus I got free laser engraving! Plus is got here a day or two earlier than I thought (I did regular ground shipping). This option was even cheaper than ordering through my nursing school plus I got to pick me own color! Definitely will refer medisave to many people in the future!