Fernando O.
Engraving
Almost everything was ok except for the engraving service Both in the electronic and the paper bills they put a big question mark next to the name requested to be engraved, This is disrespectful and rude to say the less. Not acceptable, I expect an apology
Response from Medisave US LLPSep 22, 2014
Dear Fernando Can I just check that the engraving was as you stipulated when you placed the order? When the confirmation is sent to the customer the system doesn't understand symbols even though we will engrave as is requested. This means the confirmation, if symbols have been selected, will unfortunately be sent as question marks but will NOT be engraved as such. I am very sorry you are unhappy and I do hope your order was received with the symbols as requested. Kind regards Melissa - Medisave Customer Services


