Steph
Excellent service and quick delivery!
Everything you would expect when ordering online.
Response from Medisave US LLPMar 9, 2016
Many Thanks for your review Steph Kind Regards Medisave Customer Services
Medisave US LLP is listed under Health Equipment.
Medisave US LLP (medisave.net) has 6,528 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Steph
Everything you would expect when ordering online.
Response from Medisave US LLPMar 9, 2016
Many Thanks for your review Steph Kind Regards Medisave Customer Services
Pew
Fast delivery and great product!
Response from Medisave US LLPMar 9, 2016
Great to hear Pew, Thank you Kind Regards Medisave Customer Services
Bennett
Shipping and everything was ok. But just wish that the product came as specified. I ordered a stethoscope but the lettering along the edges were tarnished and already almost faded away
Response from Medisave US LLPMar 9, 2016
Hello Bennett Thank you for your review, i am sorry to hear that you are not 100% satisfied with your stethoscope, would you be able to email us with some pictures of the lettering so we can take a look at it as we maybe able to sort something out for you. You can email the pictures to [email protected] Kind Regards Medisave Customer Services
Heidi V.
I found Medisave via google-shopping and haven't heard of them before. Of course, I was a little skeptical purchasing from someone I haven't heard of. Initially I purchased some accessories (stethoscope case and a stethoscope ID tag) from Medisave. Shipping was supposed to be standard, 5-8 business days. All along the way, Medisave sent me texts and emails about the status of my order. I received what I ordered in probably 2-3 business days and was extremely satisfied. About a week later, I decided to upgrade my stethoscope. I went to Medisave and they had the lowest price (Cardiology III). Again, they notified me via text and email, and I received my shipment super fast...in 2 business days when I selected standard shipping. I got the stethoscope engraved and it looks beautiful. I would definitely recommend Medisave to friends and family! Additional note: I goofed up and didn't enter a promo code on my second order. I contacted customer support and they were more than willing to help add it, and refunded me within a few days. Great customer service, too :)
Response from Medisave US LLPMar 9, 2016
Hello Heidi Thank you for such a kind review, great to hear of new customer experiences and we have worked hard recently to improve the website and the tracking of orders to hopefully give everyone peace of mind when ordering. Kind regards Medisave Customer Services
Laura
I ordered a littmann stethoscope. Not expensive but it wasn't delivered because it needed a signature! It wasn't a phone or computer! Delivery was delayed several days. All other aspects were fine!
Response from Medisave US LLPMar 9, 2016
Thank you for your review Laura. Unfortunately all of our postal options require a signature upon delivery due to the nature of the goods. I hope this will not deter you in the future. Kind Regards Medisave Customer Services
Prusakiewicz
Product perfectly described and super fast shipping!!
Response from Medisave US LLPMar 8, 2016
Many Thanks for the review Prusakiewicz, I hope we can be of service in the future. Kind Regards Medisave Customer Services
clark
Great communication. My order arrived before it was promised. I saved 50 percent off what I would of paid at the local medical supply
Response from Medisave US LLPMar 8, 2016
Great to hear we can be so competitive in price Clark. Kind Regards Medisave Customer Services
Stephanie
I received a personalized Littmann stethoscope that cost $224. The diaphragm is lifted up on one side. I emailed the company and it took 3 tries because there are several different emails for customer service. They simply told me that's how the stethoscope is supposed to be and did not even request to see any photos. I was unable to send a photo because the email was blocked on their end when I tried to attach one. I have used numerous stethoscopes in my career and I have the same exact one and it does not look like that. I have tried to contact them again multiple times and have not gotten a response. Then I got this email with a link to review my experience with their company! So it's going to be bad. I don't expect to pay $224 for something that is of this quality. They had to see this problem when they were personalizing it but they sent it to me anyway. I wish someone would contact me at this point I don't want a replacement I want a refund.
Response from Medisave US LLPMar 8, 2016
Hello Stephanie I am so sorry to hear of the problems you have experienced with your order. We do take seriously any issues which may arise from faulty or damaged stethoscopes, so we will absolutely look into this further for you. I have contacted the US team directly and have asked them to make contact with you as soon as possible to resolve this issue for you as we want you to be 100% happy with your purchase. You can also contact us on the following email address should you have any further queries [email protected] Kind Regards Medisave Customer Services