MedipupsWe are Medipups. A company built by pet owners, for pet owners. Medipups wants to make sure your dog’s days are a lot better. How do we do that? By sticking to our core values: Science-based, Results Driven. It can be confusing choosing the right solution for your pups, which is why we have unique formulations, and put a lot of in care into our products and only use thoroughly vetted, scientifically backed ingredients.We really love dogs. And we do anything we can to keep your fluffy friends healthy and happy.
Medipups (medipups.com) has 178 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing178 approved reviews, newest moderated first
Diane T.
Keep getting sent same item and charged for it on my PayPal. Seems a subscription for this item was initiated — NoT BUY ME. Called company #….. no answer, says no voice mail set up. I have emailed customer support several times——- never get a reply How do I get this subscription stopped???????????
Brandon
DO NOT EVER BUY THIS PRODUCT. I thought I bought a one time package and it ended up turning it monthly subscription that I never agreed to have. They make it virtually impossible to get ahold of anyone in the company via phone and email to cancel your subscription. I’ve sent 5 emails over the past month and I’m still getting shipments. DO NOT BUY
Anne N.
Would give a zero star if possible. Only route for cancellation is via email that, so far, has gone unnoticed. I'm not able to remove my cc information so I've gotten a second auto shipment charged to my account. Will update this if I ever get a response.
Melissa T.
First, I have 2 large older dogs. Both with hip pain and clicking. One is crazy German Shepherd and the other is a cow herder that leaps over a fence like he can fly. I get both the calming treats and joint pain. They both work well and with all haste. They take the treats without having to hide them. I recommend to all my friends! Works fantastic!
Diane
I have contacted three times about canceling and returning for refund because they made my dog have upset stomach and loose bowels. Notified another order has been shipped. All customer service does is apologize that they never responded earlier without addressing cancelation and return/refund question. I will never order any of their products again. You cannot get a phone number to call them directly. Poor customer service.
Amy E.
I have received another item I DID NOT ORDER! The name is Anita, not Amy
Lindsay T.
Horrible company! They take days to reply to emails. You never receive the promised "free" gifts.
Erienne K.
If I could leave 0 stars, i would as well. This company has been a colossal disappointment. I've emailed them so many times and called the number associated with their company, which, surprisingly, didn't work. They have yet to refund me or cancel my subscription. I've filed disputes with my bank and with the BBB because this company is a scam. I STILL HAVEN'T RECEIVED MY REFUND FOR 3 ADDITIONAL ORDERS THAT I DIDN'T AUTHORIZE, AND THEY STILL HAVEN'T CANCELLED MY ACCOUNT. Basically, THEY ARE STEALING FROM ME. I have never dealt with a worse customer service department, and I will tell everyone I know to STAY AWAY FROM MEDIPUPS. WHAT A JOKE.
