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Medipups Reviews | Read Customer Reviews of medipups.com

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Animals & Pets
Pet Stores
Medipups

MedipupsReviews of medipups.com

2.1178 reviews
Pet Stores

Medipups2.1

Reviews178 About Contact

Overall score

2.1 out of 5

Poor

Average of 178 reviews

Distribution

5★24%
4★3%
3★1%
2★1%
1★71%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

medipups.com

About Medipups

We are Medipups. A company built by pet owners, for pet owners. Medipups wants to make sure your dog’s days are a lot better. How do we do that? By sticking to our core values: Science-based, Results Driven. It can be confusing choosing the right solution for your pups, which is why we have unique formulations, and put a lot of in care into our products and only use thoroughly vetted, scientifically backed ingredients.We really love dogs. And we do anything we can to keep your fluffy friends healthy and happy.

Medipups (medipups.com) has 178 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.

Also known as: medipups.com
Website: medipups.com
Category: Pet Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 2% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Medipups reviews

178 approved reviews, newest moderated first

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Tiffany K.
May 18, 2023
I would give 0 stars if available
I would give 0 stars if available. Never received order but double charged for 2 months. Only get email responses after threatening them. Still haven't received refund over 200.Giving til end of week and then taking different steps. Total scammers
Response from MedipupsMay 19, 2023
Hi Tiffany, We would like to apologize for your recent experience with us. We are sorry to hear that you had difficulty with our cancellation process. We'd be happy to help you with your cancellation. Could you provide us with an Order ID? We'll have a representative reach out to you immediately. Yours sincerely, Angelica Medipups Support Manager
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Laurie J.
Apr 5, 2023
Customer Service non-existent
I have tried to reach this company by phone and by email to no avail. The email address they have listed is non-existent and if you call the phone number listed it is an automated response directing you to the email address that does not exist. I want to cancel my subscription to their products but there is obviously no way to contact them legitimately. 05/22/2023---- Issue has been resolved.
Response from MedipupsMay 19, 2023
Hi Laurie, We would like to apologize for your recent experience with us. We are sorry to hear that you had difficulty with our cancellation process. We'd be happy to help you with your cancellation. I cannot locate your order, could you provide us with an Order ID? We'll have a representative reach out to you right away. Yours sincerely, Angelica Medipups Support Manager
Report

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