Medical GuardianMedical Guardian’s mission is to provide an affordable and reliable medical alert service to all those who wish to live an independent life, regardless of their limitations. Whether our customers are looking to remain safe in a medical emergency such as seizures, stroke, or heart attack, have limited mobility, are at risk of falling as they age, or are afraid to live alone because of home invasions or fires, Medical Guardian guarantees to be there to protect them.
Medical Guardian (medicalguardian.com) has 1,456 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 864 reviews with 5 stars · Clear filters
Earl F.
The GPS feature has helpedseveral times when I have been away from home. I blacked out once and fell, breaking 34 bones. It sensed my fall and when I didn't respond, dispatched an ambulance to my location.
Response from Medical GuardianJul 9, 2026
Thank you for sharing your story, Earl. We're so glad we could be there to assist, and we hope you're feeling better now!
Clow
Great response-very helpful
Response from Medical GuardianJul 9, 2026
Thank you for your kind words!
Michele
fall detector necklace easy to push for emergencies for dad 85 lives alone.
Response from Medical GuardianJul 9, 2026
So glad we can provide you and your dad peace of mind, Michele!
MARLYS F.
Customer service is awesome!
Response from Medical GuardianJul 9, 2026
Thank you for trusting us!
ronald
I LOST MY INSTRUSTIONS
Response from Medical GuardianJul 9, 2026
Hi Ronald! Happy to help. You can find the device guides for all our devices on this page: https://www.medicalguardian.com/support/
Margaret
Rep was very nice and answered all my questions to my satisfaction.
Response from Medical GuardianJul 9, 2026
So glad to hear this, Margaret! We'll be sure to share this with our team.
Evelyn
Every body has been helpful on the phone when they make contact with them Or they with me.
Response from Medical GuardianJul 9, 2026
Thank you for your kind words, Evelyn!
Sylvia
Medical Guardian has come to my aid “I’ve fallen and I can’t get up” TWICE and I wouldn’t have been able to open my door myself. Each trip resulted in a trip to the hospital with a “problem”! Thank you Medical Guardian!!!!!!!
Response from Medical GuardianJul 9, 2026
Thank you for trusting us, Sylvia! We hope you are feeling better now!